Outstanding opportunity for well-organized, experienced Medical Office Manager with excellent interpersonal and communication skills to manage a fast paced Dermatology office located in Albertson.
Position Summary: Responsible for the daily planning, work scheduling and coordination, and operational performance.
Job Duties:
- Ensures office is adequately staffed to meet the needs of the providers and the organization as a whole. Request for additional staff members communicated with the Regional Manager.
- Recruiting, hiring, orientating, training, coaching, counseling and overall monitoring of employee performance.
- Annual review evaluation process of all supervised staff members.
- Assess and revise work schedules of both Medical and Non Medical staff in addition to maintaining attendance records for all non-physician employees.
- Ensures daily patient payments are reconciled and balance to cash receipt logs.
- Maintains office petty cash system, assures ample funds available, adding funds when necessary, disburses funds upon submission of receipts. Maintains receipts and petty cash journal of expenses.
- Reviews PTO calendar, monitors OT, ensures all employees take break/lunch, and monitor unauthorized absences ensuring human resources are optimized at all times.
- Works with Patient Financial Services, Accounts Payable, and Finance Departments to ensure proper reconciliation of care slips, packing slips, invoices, & receipts.
- Reviews Medical Staff schedule to ensure patients are scheduled appropriately.
- Assist in monitoring injectable & product inventory by securing information from practice management system.
- Responsible for helping to ensure appropriate provider to patient ratios, and ensures scheduling accuracy.
- Responsible for monitoring automated appointment reminder calls (Next Patient) and appointment requests (ZocDoc), while maintaining expected productivity of practices.
- General understanding of medical dermatology.
- Ensure maintenance and organization of medical records department, while ensuring strict adherence to HIPAA guidelines.
- Initial point of contact for escalated patient complaints.
- Attends provider and department staff meetings as requested.
- Active participation in organizational seminars and events.
- Other projects and duties as directed by the Regional Practice Manager/Senior Management.
Requirements
Experience: 2+ years Medical Office Managerial experience (Dermatology a plus).
Computer Skills: Microsoft Office Suite that includes Word, Excel, PowerPoint, and Teams. EMA, Laboratory Information Systems, and Time Management System. The ability to learn new computer programs.
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