Nurse Practitioner or Physician Assistant Clinical Manager
Concentra is actively recruiting a Nurse Practitioner or Physician Assistant Clinical Manager for our location in Augusta, ME to complement our team! In this role we are looking for experience with Occupational Medicine and/or Urgent Care, or an interest in making a career move to Occupational Medicine. We have an outstanding training program along with excellent leadership support in the market. The position offers great life/work balance with a company in a collegial work environment!
As a Clinical Manager, you will provide primary medical direction and coordination of professional healthcare services in a clinical setting, under the direction of the Regional Medical Director, consistent with Concentra’s medical protocols and in accordance with Concentra policies, practices, procedures and applicable regulations.
Center hours: Mon-Fri 8am-5pm
No nights/no weekends/no holidays
Location: 219 Capital St. Suite 2 Augusta, ME
Responsibilities:
- Spends 100% of time in a center providing direct patient care, leading by example, and creating an exceptional patient experience.
- Under the direction of the Center Medical Directors or designated Staff Physicians participates in managing medical treatment activities of the center.
- Responsible along with the Center Leadership Team for creating an environment of clear responsibility, authority, autonomy and accountability.
- Mentors back office staff to enhance existing competencies and develop new ones through education/training opportunities.
- Assures support staff properly implements clinical policies and procedures.
- Ensures documentation in the medical record is timely and reflects appropriate assessments and reassessments specific to patient needs.
- Meets with the Regional Medical Director and/or Area/Associate Medical Director on regular bases to discuss quality of patient care.
- Assures compliance with licensure, certification, and accreditation.
- Participates in the hiring process for Center Administrators, Therapists and back-office personnel.
- Provides budgetary report to guarantee medical responsibility can be adequately met by operations.
- Sponsors inter-disciplinary collaboration through personally demonstrated attributes of leadership.
- Analyzes reports, test findings, results of examinations, and diagnoses condition; prescribes or administers treatment.
- Develops, implements, and monitors medical surveillance protocols for client companies.
- Participates with the Therapy Director in the orientation of all new center therapists.
- Facilitates the development of a team approach of medical care between the therapist and the Clinical Manager.
- Works with the Center Therapy Director and the center Therapy team to implement “best practice patterns.”
- Interacts with outcome assurance to assure cases are being managed by the medical staff efficiently.
- In Center Leadership Meetings, reviews clinical effectiveness, occupational reports and plans for clinic growth.
- Meets with employers to discuss health and safety needs.
- Communicates with client representative upon seeing employer patients for initial injuries.
- Participates in the development and presentation of educational programs to the client base.
- Participates in new business development.
- Actively responds to client needs, requests, concerns and complaints.
- Provides excellent customer service to all patients, clients and peers.
- Ensures accuracy when completing, executing tasks and performing quality assurance checks.
- Ensures accurate, concise, timely and complete documentation of results and paperwork.
- Provides an excellent, compassionate and warm patient experience.
- Ability to manage time, prioritize and multi-task in a busy environment.
- Ability to adapt to changing business needs.
- Ability to consistently deliver quality care in a busy clinical environment.
- Seeks out opportunities for additional clinical training and self-development.
- Effectively communicates with all patients, clients, supervisors and peers.
- Committed to personal excellence and understands how daily work contributes to center operation.
- Holds self and others accountable.
Qualifications:
- Graduate of an accredited Nurse Practitioner or Physician Assistant program.
- Current licensed nurse practitioner or physician assistant in the state where employed.
- FMCSA NRCME required prior to start date.
- DEA required prior to start date.
Job-Related Experience:
- Customarily has at least two or more years of experience in occupational medicine, urgent care or an emergency setting.
Job-Related Skills/Competencies:
- Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility.
- Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism.
- Demonstrated knowledge of occupational medicine requirements.
- Knowledge of laws and regulations that govern delivery of rehabilitation services.
- Demonstrated excellent communication skills.
- Leadership skills and management accountability.
- Knowledge of techniques and information needed to diagnose and treat human injuries.
Benefits Include:
- Generous paid time off (PTO).
- Paid holidays.
- Set schedule.
- Medical and prescription plans.
- LifeWorks employee assistance program.
- Training provided in our world-class occupational medicine process management model.
- Yearly CME stipend and CME time.
- Tuition reimbursement.
- Competitive salary.
- Colleague referral bonus program.
This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process.
Concentra is an Equal Opportunity Employer, including disability/veterans
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