Gender Responsive Case Manager, Hartford Alternative in the Community, Hartford, CT
Compensation: $21.40/Hour
AGENCY DESCRIPTION:
One of the oldest organizations of its kind in the country, Community Partners in Action (CPA) was founded nearly 150 years ago to champion criminal justice reform and advocate for preserving the dignity of those in and out of prison. Through our programs that include reentry and housing, youth initiatives, a nationally recognized Prison Arts Program, and holistic alternatives to incarceration, we provide long-term impact that positively transforms individuals and society at large. Annually serving nearly 5,000 individuals throughout Connecticut, our work is possible due to partnerships with and support from individuals, government, private funders, organizations, and businesses.
CPA launched our BEDI (Belonging, Equity, Diversity, and Inclusion) Journey in June 2020. Led by a task force that includes board members, our executive leadership team, program managers and staff who act as BEDI Ambassadors from each of our programs, WE ARE COMMITTED to building and maintaining an inclusive, equitable workplace and COMPELLED to have a constructive impact on criminal justice reform in CT that ends racial inequities and ensures the humanity and dignity of those interacting with the system. Read more about our BEDI journey at https://cpa-ct.org/our-bedi-journey/
POSITION REQUIREMENTS
The ideal candidate will have a Bachelor’s degree or a combination of 4 years of education and experience in social services, criminal justice, or related field that provides experience in the following: Cognitive Behavioral Treatment (CBT) group facilitation, administering of assessments and/or performing case management functions. Knowledge of criminal justice and court systems and the ability to interact with people of diverse backgrounds. Strong emotional intelligence, written and verbal communication, interpersonal and decision making skills. Ability to multi-task and knowledge of cognitive-behavioral approaches are critical. Demonstrates trauma informed approaches and cultural responsiveness; models pro-social behavior. Must be computer literate, have a valid driver’s license and reliable transportation. Bi-lingual (English/Spanish) skills preferred. Some evenings required.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
- Commits to the agency mission and program goals.
- Build and maintain rapport and respectful relationships with female offenders/defendants.
- Engage women using gender responsive techniques with fidelity to the Adult Probation Women Offender Case Management Model and Gender Responsive Principles.
- Conduct client orientation and assessment (LSI-R and ASUS) using motivational enhancement strategies.
- Maintain caseload comprised of pre-trial and probation clients.
- Engage clients and use Motivational Interviewing and motivational enhancement strategies in day to day interactions.
- Conduct Strategic Case Management sessions for female clients incorporating Cary Guides and gender responsive principles.
- Prepare Individual Service Plans (ISP) based on assessment outputs.
- Schedule and meet with clients based on risk and needs.
- Proactively address clients’ basic needs and reward pro-social behavior.
- Develop, maintain and regularly update the AIC’s Community Resource Guide with housing, education/vocation, social, family, etc., services pertinent for women.
- Regularly spend time in the community identifying and developing community agencies/resources with expertise in working with women.
- Ensure linkages to community resources as necessary/appropriate and coordinate referral and follow up.
- Ensure linkages with AIC services based on the women’s risk, needs, strengths, and responsivity (i.e. Moving On, Employment, Basic Needs).
- Provide recommendations for the coordination and sequencing of program services for the women and present to probation referral source for team discussion.
- Recognize and address the women’s ambivalence and resistance and help them maintain motivation to change and maintain ongoing updates for probation referral source.
- Maintain client’s physical file and update as per AIC CPA guidelines.
- Input WOCM client data into the Contractor Data Collection System (CDCS) and maintain, update, and utilize the data as directed.
- Deliver case presentations during Service Team Meetings.
- Provide recommendations for the coordination and sequencing of program services.
- Serve as liaison between the program and referral source.
- Serve as role model to staff and clients modeling pro-social behavior.
- Solicit client satisfaction feedback via the Working Alliance Inventory (WAI).
- Establish and maintain professional staff to client boundaries with the women and their significant others.
- Participate in quality assurance activities of client sessions and assessments.
- Recognize anti-social thinking, feeling, and acting and demonstrate and reinforce concrete alternatives.
- Develop and maintain regular communications with referral source(s) to ensure they are kept abreast of the women’s progress and participation in the program.
- Participate in a team approach to case planning to include case reviews, team meetings and assist referral source in identifying and referring clients to targeted services.
- Perform community outreach and advocacy work on behalf of the WOCM women.
- Contribute to creating an environment that is safe and respectful for the women.
- Attend all required trainings and meetings and assist in the implementation and development of female gender responsive services.
- Prepare timely and accurate court, progress, and/or discharge reports and other reports as required.
- Partner with the WOCM State Advisory Team.
- Provide awareness to Probation regarding AIC Gender Responsive services and interventions.
- Complete necessary case documentation on each client in a timely manner.
- Assume management duties when requested.
- Attend and participate in all trainings and booster sessions related to position.
- Remain current on research and literature reviews with “what works” in changing offender behavior and recidivism reduction.
- Participate in related seminars, panels and workshops to enhance visibility of agency and program.
- Perform all other duties as required.
An Equal Opportunity Employer Committed to Affirmative Action
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