Overview
HealthPRO Heritage is seeking a Full-Time Program Manager to assist in our Long Term Care division in Sacramento, CA.
- Skilled Facility is a 4 Star overall with CMS and has excellent 5 Star Quality Measures.
- Homey and newer feel in Independent Living that has a Pool for use, but also a very active community.
- The AL/Memory Care has amazing activities staff who keep the residents very engaged and busy with activities in a clean and calming environment.
- Be on the ground level with the building and growth of this program.
- Therapists with marketing and business acumen will be highly considered.
- Wage Range: $65 - $70 per hour plus quarterly Program Manager bonus program.
The primary purpose of the position is the management and administration of all aspects of rehabilitation services for the respective communities as well as for maintaining a clinical caseload.
The Rehabilitation Program Manager will understand and fulfill the needs of customers and partners and promote an environment that ensures superior clinical and fiscal integrity. The Rehabilitation Program Manager serves as an advocate, educator, liaison and mentor to interdisciplinary team members to include but not limited to community staff, home health staff, hospice staff, physicians, nurses and others.
Responsibilities
- Maintains a clinical caseload.
- Demonstrates strong clinical knowledge and understands the role of rehabilitation for all clinical disciplines and product lines within the Assisted Living, Independent Living and CCRC settings.
- Understands the Federal, State and Local laws, rules and regulations related to therapy service delivery in Assisted Living, Independent Living and CCRC settings and ensures all staff are compliant with the standards.
- Demonstrates knowledge of the principles of life span growth and development and assesses data reflective of the resident’s status.
- Demonstrates good planning, organizational and interpersonal skills necessary to maintain a safe, orderly and goal directed work environment for self and the therapy team.
- Represents HealthPRO-Heritage in a professional, courteous and competent manner as the point of contact for all community customer concerns or issues and problem resolution.
- Acts as a liaison between HealthPRO-Heritage management, Home Health, Hospice and community administration.
- Integrates clinical programs and addresses community-specific needs related to marketing.
- Participates as a member of community based committees, as needed.
- Participates in the implementation of Quality Improvement Programs.
- Participates in patient care meetings to facilitate open communication while acting within HIPAA guidelines.
- Provides classes and education to the community, physicians, other healthcare providers as well as community staff, residents and their families regarding therapy and facility services.
- Participates in community events that describe therapy services.
- Plans, schedules coordinates and directs rehabilitation services for the rehabilitation department.
- Determines staffing needs and schedules to meet the demands of resident care.
- Promotes positive employee relations by facilitating an atmosphere of open communication.
- Responsible for conducting performance appraisals of all rehabilitation personnel.
- Conducts/oversees documentation audits to ensure timely and accurate clinical documentation.
- Monitors and assists with personnel compliance standards.
- Investigates, follows up and assists in the resolution of staff, service and resident-related issues.
- Develops special programs for resident participation.
- Provides leadership to and directly manage clinical therapy staff.
- Represents the ethical standards of the company and communicates non-compliance.
- Willingness to work with severely physically, emotionally and cognitively compromised residents.
- Willingness to work in environments with risk of personal injury, exposure to infections, waste materials, infectious diseases, and odors.
- Must be able to cope with the emotional stress associated with working with residents, families, and co-workers.
- Must be able to work independently with periodic support and direction.
- Must have basic knowledge of computers, typing abilities and willingness to utilize computers on a daily basis.
- Supervises Rehabilitation Technicians, students and volunteers as needed.
- Reviews the quality and appropriateness of the total services delivered and individual therapy programs.
- Provides treatment in accordance with established standards of practice.
- Consistently demonstrates sound judgment in the evaluation, planning implementation and follow up of resident therapy programs.
- Reports to work on time and coordinates schedule to achieve maximum performance standards.
- Ensures a safe environment and utilizes tools and equipment in a safe manner.
- Reports all hazardous conditions including incidents, injuries and equipment to Supervisor/appropriate personnel immediately.
- Responds to and acts appropriately in emergency or disaster situations.
- Adheres to high standards of cleanliness, grooming, hygiene and dress code.
- Contributes to a positive work team by sharing information and using problem-solving methods.
- Adheres to all policies of company, including job descriptions and certifications requirements.
- Adapts to changes in responsibilities in a positive manner.
- Participates in open and direct communication with supervisor.
- Communicates openly and timely and interacts professionally and respectfully with others.
- Complies with and follow End of Month policies and procedures.
- Prepares and submits requested reports in a timely manner.
- Prepares Additional Development Requests for submission to the Medicare Administrative Contractor.
- Independently analyzes, interprets and achieves budget expectations.
- Performs all other duties as assigned.
- Occasional overnight travel required.
HealthPro Heritage is an Equal Opportunity Employer. We consider all qualified candidates for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
Qualifications
- Associate’s Degree in an allied health field, Bachelor of Arts or Science Degree or a Master’s Degree.
- Assumes responsibility for ongoing continuing education and professional development.
- Must maintain valid state professional licensure.
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