Working Title: Associate Director, Clinical Services (Institute for Innovation in Health and Human Services)
State Role Title: Instructional Faculty
Position Type: Instructional / Teaching Faculty
Position Status: Full-Time
College/Division: College of Health and Behavioral Studies
Department: 100498 - Institute for Innovation in HHS
Pay Rate: Commensurate with Experience
Beginning Review Date: 11/01/2024
General Information:
The Institute for Innovation in Health and Human Services (IIHHS) is accepting applications for a full-time Associate Director of Clinical Services. The Associate Director is a member of the IIHHS Leadership Team and oversees the operations and functioning of 9 clinics housed within CHBS. The Associate Director provides direct supervision of the two full-time staff in the Clinical Billing office, the Child Development Clinic Director, and works closely with Academic Unit Heads in supporting Clinic Directors in the management and administration aspects of clinic operations. This position is a twelve-month, full-time, renewable term appointment at the rank of lecturer.
Duties and Responsibilities:
Duties include:
- Be a collaborative leader for IIHHS and IIHHS Clinical Services.
- Meet with IIHHS Director once a week and attend and participate in IIHHS Leadership Team meetings.
- Provide leadership for IIHHS Clinical Services infrastructure, staffing, faculty practice, clinical operations and policy concerns.
- Convening a monthly Clinical Services meeting that includes all Clinic Directors, and the Clinical Billing staff.
- Supervise the Billing Specialists, Billing Coordinator, and Program support positions.
- Supervise CDC Director, meet with CDC Director once a month, and attend clinic staff meetings once a month or as schedule allows.
- Facilitate the transition of the clinics and the Clinical Billing Office to the use of Medicat, the Electronic Medical Record and support the ongoing management and use of Medicat in the clinics.
- Attend monthly clinic budget meetings to facilitate communication and clear processes agreed upon by clinic directors and clinical billing/budgeting staff.
- Meet with Clinic Directors on a monthly basis and relevant Academic Unit Heads as needed.
- Prepare Clinic infrastructure contribution agreements and meet with Clinic Directors to discuss this.
- Prepare annual MOU for Suitcase Clinic between IIHHS and relevant academic department.
- Facilitate annual completion of the Clinic Checklist for each Clinic which ensures all documentation for clinic operations is current and complete.
- Maintain and update clinical services website, clinical services Canvas site, and any platforms where shared documents and data are stored.
- Facilitate shared infrastructure and things held in common by all clinics (e.g., clinic space, medical records management, HIPAA training, panic alarm system, VALT system, medical record off-site storage, infection control policies, foundational Clinical Services Policy and Procedure Manual, shared Canvas platforms, etc).
- Facilitating the development of new clinics that create opportunities for student training while offering needed services in the community.
- Prepare annual report for clinical services that is incorporated into the IIHHS Annual Report.
- Facilitate requests for data gathering from all clinics (e.g., annual Risk Management malpractice coverage assessment).
- Collaborate with JMU Legal Services on regulatory and legal concerns associated with clinical services.
- Be available to represent clinical services for initiatives and task groups that support all clinics.
- Facilitate use of clinic spaces, including the Health Place, including monitoring panic alarms and annual alarm checks.
- Promote a culture of belonging for all members of the workplace community.
- Teach two classes per academic year in the academic unit that corresponds with their discipline to be determined in consultation with the AUH.
Qualifications:
Successful candidates will have:
- A doctoral degree in Psychology, Nursing, Social Work, or one of the disciplines in CHBS.
- Experience in clinical and/or community-based programs.
- Supervisory experience.
- Experience building and maintaining professional relationships with community partners.
- A commitment to sustaining and growing clinical services in line with the needs of the College and the community.
- The ability to create new systems and processes for successful collaboration.
- A commitment to advancing and promoting diversity, equity, and inclusion and a sense of belonging.
- Knowledge of fiscal management with an understanding of clinical administrative needs.
- The ability to organize and analyze data, compose correspondence, and prepare reports independently.
- Excellent oral and written communication skills and excellent interpersonal skills.
- The ability to communicate with a high level of professionalism with both internal and external stakeholders.
- A demonstrated ability to work independently and as part of a team, with excellent organizational and time management skills.
- Competency in Microsoft Excel, Word, Teams and Outlook.
Additional Posting Information:
Candidates should provide a cover letter, a curriculum vitae, and a statement of inclusive excellence that addresses the applicant’s efforts towards equity, inclusion and/or justice and demonstrate a focus on inclusivity within the applicant’s workplace activities.
Conditions of Employment:
Employment is contingent upon the successful completion of a criminal background check.
EEO Statement:
James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination.
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