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"I have been with Harris Teeter for almost 9 years. I am very passionate about our brandwhich includes our products and our people! I am proud that I can feel good aboutshopping where I work because of our high standards on quality, freshness, and customerservice."
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"My name is Tinisha W. and I have worked at Harris Teeter for 9 1/2 years now. I enjoybeing a Customer Service manager for numerous reasons. I like that my bright personalityno only brightens up the customer's day but also all the associates that work withme daily. I have learned that when you treat people as you want to be treated theywill always be dedicated and have the up-most respect for me and my positive leaderin the company."
"I have been working with Harris Teeter for 14 years. The thing I enjoy most is the opportunityto teach associates this business and role we all play in serving the community.The advice I would give any candidate for hire:"
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"I have worked for Harris Teeter for 16 years. I began my career with HT as a part timecashier in 2000. I also worked in floral, HBC, accounting, and as ACSM before joiningthe Customer Relations Team in 2009. The thing I love most about working for HT isthe opportunities and benefits that we provide our employees. There are few companieswho can that the majority of their employees in high level roles started out as parttime associates in their stores! If you are looking for a career that offers wonderfulbenefits, room for advancement, and a chance to meet amazing people please join theHT Family!"
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"I have been working with Harris Teeter for 14 years. One of the many things I like mostabout Harris Teeter is the opportunity for advancement and the relationships thatare built between the associates and myself. I enjoy working with and encouragingthem to reach their full potential, as an associate and as a person."
Chad J.
"My name is Charity and I have worked for Harris Teeter since 2002. I started off asa part time cashier while attending Whinthrop University. Once I graduated I wasoffered full time as a customer service clerk. I have been a store accountant, scanningcoordinator, receiver, assistant customer service manager, and currently I am a customerservice manager. For anyone interested in Harris Teeter as just part time job, don'tdiscredit making it a career choice. It's a great company to work for and the posibilitiesare endless."
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Charity T.
"I have worked with Harris Teeter for 29 years. I enjoy the family I have made whileworking for such a friendly associate based company. I truly enjoy helping customersand solving any issues they may have. If I had to give advice to potential applicant,it would be to definitely be a people person, friendly, understanding, and willingto always go the extra mile to make a customer's day."
Tammi W.
"I have worked for Harris Teeter for 5 years. Harris Teeter is a great company and knowsthat its strongest asset is its people. Whether you work in Customers Relations,Information Technology, or in the stores, you can see that every department trulyvalue Service Excellence and we do everything with the customer in mind."
- I am Motivated, Passionate, Creative.
"Living on the Upper West Side,Via makes it easy to get downtown for a cheap price and you never know whoyou'll meet."
"TheFood Network Magazinewebsite is great: Being responsive for BBQs at home, the online recipes are a tremendoushelp to impress our guests!"
"I look toComplex Networks for its unique curation of the latest on hip-hop culturefrom music, fashion and sports."
Mike Fielding
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Harris Teeter: A Premium Brand of Community Involvement.
Harris Teeter believes that by giving back to our communities, we can build incredible neighborhoods for all of us. We seegetting involved in our communities at the local store level and through corporate contributions as animportant part of doing business. But more importantly, we want vibrant neighborhoods because that'swhere our associates and customers live.
FT Pharmacy Manager - Store 304 Raleigh, NC
SUMMARY: Provide world class customer service in stores as a full-time forty (40) hour pharmacist and work to satisfy every customer's needs by exceeding their expectations and making every shopping visit an enjoyable and remarkable experience. Take responsibility of the overall operation of the pharmacy, maximizing controllable profit and minimizing expenses. Ensure all pharmacy associates comply with current company standards and all Federal and State regulations. Treat our customers and employees in an ethical, respectful manner and promote an inclusive, efficient work environment. Act as a responsible member of the community by placing emphasis on the importance of safety and accuracy when handling patient needs. Function as the pharmacy manager by carrying out supervisory responsibilities including training of associates, planning, assigning or directing work, addressing complaints and solving problems.
Essential Job Functions:
Primary job functions as the pharmacist are:
Perform all functions of the pharmacy manager, including but not limited to supporting divisional, corporate and special promotions
Perform special projects as determined by the Director of Pharmacy or Pharmacy Operations Managers
Respond to pharmacy needs for relief coverage and travel locations as needed. Cover all schedule needs both routine and emergency
Demonstrate a commitment to providing customer service that makes all customers feel welcome, important and appreciated
Administer immunizations to customers following Harris Teeter’s standing orders and procedures
Complete clinical services according to relevant case load
Dispense or compound medications to customers pursuant to prescriptions - following laws, regulations, policies, procedures and ethics standards
Review prescriptions issued by prescribers to ensure accuracy and determine formulas and ingredients needed
Verify the work of pharmacy technicians and interns, including the accuracy of all prescriptions assembled and the determination of formulas and ingredients needed
Evaluate new medications and existing medications within a patient profile to ensure that there are no drug interactions prior to filling prescription
Engage the pharmacy team to maintain appropriate day supply and follow protocol on recalls
Follow all state and federal laws regarding annual department and personal licensing application/renewal
Maintain established procedures for quality assurance, security of controlled substances and disposal of hazardous waste drugs
Communicate information regarding on-going special programs with department members when their department or job functions may be impacted
Adhere to all company, local, state and federal laws and guidelines, including HIPAA and fraud, waste and abuse
Comply with state and federal laws in regards to pharmacy dispensing and the sale of pharmacy and non-pharmacy products
Promote trust and respect among the team
Must be able to perform the essential functions of this position with or without reasonable accommodation
Ensure that professional standards, regulations, laws and applicable guidelines and/or protocols are met by all pharmacy employees
Check in vendors according to standards
Adhere to the most updated version of all company policies, procedures and programs
Communicate with management about advertising, merchandising and any errors seen affecting customer experience
Complete paperwork accurately and maintain appropriate records
Perform essential job functions throughout scheduled hours accurately and efficiently, including but not limited to: data entry, inventory, stocking, dispensing, reporting and sales of prescriptions
Maximize gross profit and minimize operating expenses
Maintain records and reports related to pharmacy functions, volume and sales. Review and analyze all financial reports and data. Make timely and effective decisions based on this analysis
Listen to and handle complaints appropriately
Maintain confidentiality of customer records and information
Time management, including breaks and meals, of all pharmacy personnel
Assist store leaders and associates in providing a positive customer shopping experience and increase Harris Teeter’s reputation of world class customer service
Create an environment that enables customers to feel welcome, important and appreciated
Understand and follow company guidelines regarding registers, payment and transactions
Display a positive attitude while interacting with others
Adhere to safety programs and procedures
Report all illegal activity, including but not limited to robbery, theft, or fraud
Reflect an appropriate and respectful business image to customers and visitors in dress, demeanor and attitude. Never be rude to a patient or customer
Assist in maintaining a clean and organized space, neat department, including but not limited to the pharmacy, register, refrigerators and blood pressure machine areas.
Behaviors/Skills:
Achieves results through teamwork: Open to diverse ideas, works inclusively and collaboratively with others, holds self and others accountable, involves others to accomplish individual and team goals
Analytically Researches and Collects Data: Uses intuition and experience to complement data
Communicates Effectively and Candidly: Communicate clearly and directly, be approachable and relatable, engage people and help them understand change, provide and seek feedback, actively listen, and convey clear and strategic directions. Have excellent interpersonal skills
Excels in Customer Service: Provide exceptional customer service regardless of circumstance.
Executes with Excellence: Action oriented, set clear expectations and milestones and involved in problem solving
Leads Change and Innovation through Positive Influence: Demonstrate strong character, build partnerships, model balance between work and personal life, take responsibilities for self-development, role model leadership qualities such as motivation, inspiration, passion, trust, confidence and adaptability, work to coach and develop others, embrace technology, put forward creative ideas, champion and implement processes for improvement, take initiative and ask for or offer help when needed.
Manages People Well: Provide performance feedback and include staff in planning, decision-making and facilitating the improvement of processes, products and services
Puts Patients and Safety First: Act as a champion for the patients, anticipating needs and exceeding expectations, in order to gain their trust and respect. Identify and correct conditions that affect employee and patient safety.
Solve Problems: Identify, analyze and resolve problems efficiently and effectively
Strives for Reliability and Punctuality: Report for work on time and as scheduled. In the rare instance when you cannot avoid being late or are unable to work as scheduled, your supervisor or Manager-on-duty must be notified at least 2 hours in advance of your scheduled start time so appropriate arrangements can be made. Be committed to meeting or exceeding goals
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be a licensed pharmacist, in good standing, within the state(s) of the region, as necessary
Bachelor’s degree in Pharmacy or PharmD. Previous experience preferred.
Immunization-certified through APhA and CPR-certified through an accredited, state-approved organization
Effective and excellent verbal and written communication skills
Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, rations and proportions to practical situations.
Valid Driver’s License
Additional Information
- Posting Date: Sep 12, 2024
Compensation
You will be eligible for Harris Teeter’s group benefit plans that pertain to your position upon the completion of applicable waiting periods. Your eligibility for these benefits is subject to the terms of the applicable plan and Harris Teeter policy.
RALEIGH, NORTH CAROLINA, STORE 304 - CORNERS AT BRIER CREEK
RALEIGH, NORTH CAROLINA, STORE 304 - CORNERS AT BRIER CREEK
Equal access to employment, services and programs is available to all persons. It is the policy of Harris Teeter to provide equal opportunity for all applicants and candidates for employment and to administer all human resource practices such as recruiting, hiring, promoting, and all other terms, conditions, and privileges of employment in a manner which does not discriminate on the basis of race, color, sex, disability, age, national origin, religion, sexual orientation, gender identity, genetic information or any other characteristic protected by applicable law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the organization.
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