Job Summary: Boston Health Care for the Homeless Program is looking for a Medical Assistant to provide clinical and clerical support services at our Southampton and Transitions Clinics. The duties of this role are essential to the overall functioning of the clinics and are crucial to assuring the continuity of patient care, providing an essential link for communication involving all departments including transportation.
Hours: Full-time; 40 hours per week, weekdays and weekends. Shifts will vary: 6-2:30pm, 8a-4:30 pm, 12-8:30p & 7am-8:30pm
Responsibilities:
- Clinical Support: Under the direction of the RN Clinic Manager or the Charge Nurse, performs a variety of appropriately delegated patient care interventions
- Collaborates with the supervising RN throughout the shift to determine appropriate work assignments and priorities, as well as communicating the status of delegated task completion and outcome of patient data findings.
- Act as a member of the team of caregivers; treats patients in a manner that preserves and supports patient confidentiality, patient rights, and patient's dignity; maintains timely ongoing verbal communication in order to assure good patient care and the effective running of the Clinic.
- Accurately collects requested patient data (e.g. vital signs, weights, and reason for visits), notifying the supervising RN of abnormalities; responsible for collecting, collating, and entering data and information into the applicable database or format in an accurate and timely manner; maintains appropriate equipment logs and records per standards.
- Performs basic patient testing, including, but not limited to, tests for guiac, urine dip, and glucose fingerstick; collects, labels, and sends specimens to the lab, with appropriate laboratory slips and/or requisitions.
- Assists nurse/provider during complex treatments/procedures, including but not limited to, doing preps and set-ups for examinations/treatments, assisting during procedures when requested or required.
- Check inventories on a weekly basis, order clinic supplies, and stock them in their appropriate location upon arrival to avoid a shortage or misplacement of necessary supplies.
- Clerical Support: Work effectively with BHCHP administrative and clinical staff to obtain information or paperwork necessary for enrolling patients into the appropriate medical or cash benefits programs.
- Copying, faxing, and filing as needed.
- Greet and register all patients.
- Phone coverage and triage of calls.
- Scheduling and recording primary and specialty appointments correctly and in a timely manner.
- Handle the third-party billing process.
Qualifications:
Basic Knowledge/Skills:
- Medical terminology.
- Vital signs.
- Computer skills preferred, including MS Office, MSI, IDX, Logician, EPIC.
- Ability to operate basic office equipment (fax, copier).
- Proficient reading and writing skills in English.
- Phlebotomy.
Experience and Education:
- High School Diploma or Equivalent required.
- Experience in a medical setting preferred.
- Secretarial training a plus.
- Successful completion of a Certified Medical Assistant program.
Compensation and Benefits:
- The compensation starts at $22.00 per hour and increases based on years of experience.
- BHCHP full-time employees are eligible for our competitive time-off policy of 4 weeks' vacation, health, dental, and vision insurance, 403B retirement savings plan and employer retirement contribution, and pre-tax MBTA pass program with a 40% discount. In addition, eligible employees will receive yearly increases, additional compensation of seven thousand five hundred added to your base hiring rate for demonstrated bilingual proficiency and the opportunity to work with local hospitals and community health centers.
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