Job Description - Medical Assistant II - 24 hours (3302137)
The medical assistant is responsible for providing the necessary services to support the physicians and to keep the facility running smoothly. Reporting to the Practice Manager, the medical assistant will be an integral member of the clinical team, working together to provide superior care and service to a panel of cardiology patients. The medical assistant will be expected to have a global view of the day and support the patient, provider, and other members of the Cardiology team to provide patients with comprehensive visits and complete the tasks of the day as efficiently as possible.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Active participation in patient care including: rooming patients, taking blood pressures, performing EKGs, recording patient vitals in EPIC, setting up virtual appointments, calling patients 24-hours prior to their appointment and confirming appointments, performing medication reconciliation, reviewing allergies, prescreening for COVID-19, performing phlebotomy, including proper identification and handling of specimens.
- Overall responsibility for the flow of the providers’ patient care sessions. Providing needed information to the front desk staff concerning workflow in the patient care area and keeping the provider informed of any issues that affect the efficiency of the clinical flow.
- Accurate use of the Ambulatory Patient Tracking system. Maintenance of the Code Crash Cart daily checklist.
- Demonstrates a strong sense of shared responsibility to maintain a clean environment by ensuring exam rooms and the phlebotomy area are clean and appropriately stocked with supplies daily.
- Responsible for daily workflow and reconciliation of cardiac monitoring systems (Ancillary sites).
- Responsible for contacting Bio-Med for any broken machines or expired equipment registered with the Bio-Medical Engineering department.
- Covers medical assistant shortages in other areas of Cardiology as needed.
- Promotes patient/customer satisfaction by interacting with patients and coworkers in a professional and courteous manner.
- Other duties as assigned.
SKILLS/ABILITIES/COMPETENCIES REQUIRED:
- Electrocardiography, Blood Pressure.
- Demonstrated competency with medical terminology.
- Familiarity with the management of patient care planning.
- Excellent interpersonal communication skills whether in person, via telephone, or in writing.
- Superior service attitude; compassionate and kind.
- Energetic and upbeat; self-motivator.
- Works well both independently and as part of a team.
- Demonstrates intellectual independence and initiative; has a desire to learn and develop new skills.
- Exceptional organizational and time management skills; ability to organize time and priorities effectively.
- Flexibility and proven ability to handle multiple tasks.
- Experience with common PC software including Microsoft Word, Excel, and Outlook.
- Comfortable in a practice environment that promotes ongoing change toward process improvement.
LICENSES:
- BLS Certification required.
- EKG (CET) Certification preferred but not required.
- Certified Medical Assistant through the American Association of Medical Assistants (AAMA) preferred but not required.
EDUCATION:
- Minimum of a high school diploma, GED, or equivalent.
- Graduate of an accredited Medical Assistant program or equivalent preferred but not required.
EXPERIENCE:
Minimum of 1-2 years Medical Assistant experience required in a comparable setting.
Massachusetts General Hospital is an Affirmative Action Employer. By embracing diverse skills, perspectives, and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Primary Location
MGH Main Campus
Job
Medical Assistant
Organization
Massachusetts General Hospital (MGH)
Schedule
Part-time
Standard Hours: 24
Shift
Day Job
Posted Shift Description: 24 hour a week MA position, ideally working on higher volume clinic days. Hours and days can vary depending on clinical needs.
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