Medical Assistant
About Human Longevity Inc.
Human Longevity Inc. (HLI) is the genomics-based, technology-driven company creating the most comprehensive database of whole genome, phenotype and clinical data. HLI is developing and applying large scale computing and machine learning to make novel discoveries to revolutionize the practice of medicine. A privately held company headquartered in San Diego, CA, HLI was founded in 2013 by pioneers in the fields of genomics and stem cell therapy. For more information please visit, www.humanlongevity.com.
The company is also building advanced health centers which will be the embodiment of our philosophies of genomics science-based longevity care – where we will apply this learning and deliver it to the general public for the greatest benefit. Individuals and families will be seen in welcoming environments for one-stop, advanced evaluations including advanced genomics and phenotype analysis. Clients will have access to state of the art physiologically quantitative clinical and behavioral testing that includes whole body MRI, 4D echocardiography, advanced biometric analysis, and wireless digital monitoring that will serve as the basis of a truly personalized approach to health and Longevity Care. HLI is committed to revolutionizing human health and the practice of medicine.
Purpose of Job
The primary duty of the position is to provide administrative support for the medical team, while also ensuring efficient office operations and client satisfaction in a fast-paced work environment.
Tasks and Responsibilities
- Draw blood
- Route incoming calls promptly and courteously, and efficiently record written messages to ensure optimal communication
- Schedule results reviews and any additional follow-up for Nucleus Medical team, to include the compiling and printing of client reports
- Manage and track specimen collection and diagnostic kits sent to clients both pre and post visit
- Ownership of the last module of the Health Nucleus visit called “Experience and Expectations” (EE) where final wrap-up of the visit is conducted and post visit planning and coordination is initiated
- Maintains customer confidence and protects operations by keeping information confidential
- Establish, update and maintain departmental files, client records and documents (paper and electronic)
- After hours and weekend support as assigned
- Other duties as assigned
Minimum Qualifications (Must have)
- High School diploma
- Current Medical Assistant License
- 5+ years of phlebotomy experience
- Phlebotomy Certification (CPT)
- Familiarity with HIPAA compliance requirements
- Familiarity with Electronic Health Records Systems (such as NextGen)
- Exceptional verbal and written communication skills with ability to adapt to different audience types
- Demonstrated ability to work in a highly confidential environment and operate with the utmost discretion
- Ability to build partnerships across the organization
- Resourceful problem solver with careful attention to detail and consistent follow-through
Preferred Qualifications
- Bachelor’s degree
- Service-oriented approach with ability to discern customer preferences and anticipate customer needs
- Ability to work independently and prioritize with minimal daily instruction.
- Strong Microsoft Office knowledge
- Comfort with Salesforce, WebEx, DocuSign, and Macintosh computers
Working Conditions
- Open office environment
- Global environment with multiple sites, which may require work beyond standard business hours
- Prolonged periods of sitting, standing, bending and kneeling
- Must be able to lift and transport at least 25 pounds
Human Longevity, Inc. is an equal opportunity employer
DISCLAIMER: The information on this description has been designed to indicate the general nature and level of work. It is not designed to be interpreted as a comprehensive inventory.
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