Time left to apply: End Date: November 30, 2024 (30+ days left to apply)
Job Requisition ID: R-73416
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.
Job Responsibilities:
- Applies knowledge of therapeutic areas/disease states
- Applies Lilly product and competitive knowledge
- Uses sales aids, clinical data, and reprints effectively
- Understands the Lilly organization
- Understands local healthcare system(s)
- Understands types of customer(s)
- Follows compliance, ethical, and legal guidelines (e.g. GPP, Red Book)
- Stays current on competitor’s products
- Applies product knowledge to achieve goals
- Leverages each interaction with customers through professionalism, respect, integrity, expertise, relationships, and passion (Every Interaction Matters)
- Actively seeks customer feedback
- Addresses customer questions, concerns, and complaints promptly and accurately
- Gains access to customers
- Effectively engages customers by using a high ground opener
- Actively listens to customers to understand and meet their needs
- Effectively handles customer objections
- Uses appropriate closing/negotiation techniques
- Ends the call at the appropriate moment
- Records details of the sales call and prepares next call objective
- Follows-up with customers on commitments
- Understands customer priorities and how those priorities impact their decision-making
- Identifies and sells to multiple customers (specialty, subspecialty)
- Builds and maintains business relationships to deliver high-quality customer service
- Manages territory using SPP metrics for maximum return
- Identifies relevant customer sales and territory market information
- Creates routing plans using SPP metrics - targeting, frequency, message, and program goals
- Implements and monitors progress of the plan
- Completes administrative tasks in an accurate and timely fashion
Knowledge Skills to Perform the Job:
- Strong business development, negotiation, and influencing skills
- Ability to understand complexities of markets, products, relationships, and the industry
- Ability to grow sales territory and increase market awareness
- Ability to think strategically
- Ability to handle multiple projects simultaneously
- Ability to deal with changing priorities to complete tasks in a short period of time
- Exceptional organizational and time management skills
- A strong professional work ethic
- A positive, energetic attitude
- Working under pressure
- People skills as they deal with a large number of different people
Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.
Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability, or any other legally protected status.
#WeAreLilly
About Us
At Lilly, we strive to ensure our employees are part of a team that cares about them and our shared purpose of making life better for those around the world. How do we do this? We continue to look for ways to include, innovate, accelerate, and deliver while maintaining integrity, excellence, and respect for people. We hope that you seek to join us on our journey as we create medicine and deliver improved outcomes for patients across the globe!
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