PRINCIPAL DUTIES AND RESPONSIBILITIES: Indicate key areas of responsibility, major job duties, special projects and key objectives for this position. These items should be evaluated throughout the year and included in the written annual evaluation.
- Demonstrate professional customer service skills whenever interacting with customers.
- Perform receptionist and clerical duties:
- Greets patients arriving in the phlebotomy laboratory.
- Answer phone in an appropriate manner.
- Logs into computer, accesses EPIC and Sunquest.
Print and fax results as needed, ensuring HIPAA protocols are followed.Perform other necessary paperwork and clerical duties.Perform phlebotomy and other responsibilities related to phlebotomy:
- Perform routine and difficult venipuncture on infants, children, young adults, adults, and geriatric populations using aseptic and proper technique.
- Perform heel-sticks and finger-sticks as needed.
- Collect blood culture using aseptic techniques.
- Prepare the blood drawing area for patients, maintaining an appropriate inventory of supplies and ensuring the area is clean and orderly.
- Log, use, and maintain Sunquest collection manager devices.
- Generate and affix barcode labels to specimens after collection in the presence of the patient.
Log into the computer all tests checked off on the requisition, ensuring all pertinent information and comments are included in the process.Create HOV and release test orders using the EPIC Hyperspace system.Produce barcode labels to affix to specimens after collection.Ensure that specimens are appropriately labeled and collected.Maintain correct paperwork and procedures.Process specimens for testing:
- Access specimens. Manual log-in procedures, ensuring all pertinent information is included in the process. Ensure all “stat” and other priority samples are processed first.
- Label specimens as necessary and properly forward them for testing, ensuring the number and color of tubes are correct. Ensure “stat” specimens are readied for processing first.
- Process specimens by centrifugation, ensuring specimens are spun in order of their priority and knowing the correct centrifugation speed/mode.
- Aliquot samples as needed, ensuring amounts and types of specimens are aliquoted correctly. Maintain sample integrity per established procedures. Place samples in the appropriate locations for pick-up by partner’s courier.
Responsible for maintaining a safe work area and adhering to all safety, Infection Control, and OSHA guidelines and policies.Demonstrate professional customer service skills whenever interacting with a customer.Perform support services as assigned and other duties as required.Responsible for all other responsibilities and duties necessary for the day-to-day operations of the laboratory, including safety and compliance with OSHA.Be aware of The Joint National Patient Safety Goals and comply with BWH Hospital and Laboratory policies and procedures.Rotate to all ambulatory labs, including offsite locations and inpatient phlebotomy when needed.
QUALIFICATIONS: (MUST be realistic, neither overstated nor understated, and related to the essential functions of the job.)
- High School diploma required.
- Phlebotomy certification preferred (ASCP, ASPT).
- Phlebotomy certificate preferred (graduate of a phlebotomy training program or schooling).
- Two years experience as a phlebotomist.
BWH is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Primary Location
Work Locations
75 Francis St
Job
Organization
Brigham & Women's Hospital (BWH)
Schedule
Full-time
Standard Hours 40
Shift
Day Job
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