Certified Medical Assistant (Medical Services Assistant), Multiple Vacancies
Rutgers, The State University of New Jersey, is seeking a Medical Services Assistant for the Otolaryngology Clinic at the Robert Wood Johnson Medical School. The Medical Services Assistant performs administrative and clinical tasks as assigned to support effective and efficient office operations.
Among the key duties of this position are the following:
- Advises patients regarding preparation of necessary forms; counsels patients regarding paperwork requirements.
- Obtains pre-certification and/or prior authorization from insurance companies for patient management as assigned.
- Monitors patient flow, and communicates with any issues or problems that arise with the clinical staff; seeks assistance from clinical staff when communication back to the waiting room is needed.
- Explains procedures and treatments to patient to gain cooperation, understanding and allay apprehension.
- Documents all patient correspondence and correspondence with other pertinent health care providers.
- Observes patient, records significant conditions and reactions, and notifies supervisor or Physician of patient’s condition and reactions to drugs, treatment and significant incidents.
Position Status: Full Time
Work Arrangement: This position requires a fully on-site work arrangement.
Minimum Education and Experience:
- Meets the New Jersey Board of Medical Examiners definition of a “certified medical assistant” as outlined in NJAC 13:35-6.4(a)2.
- At least one (1) year of relevant experience required, preferably in a medical office setting.
Required Knowledge, Skills, and Abilities:
- Knowledge of medical terminology.
- The ability to function in a team environment.
Preferred Qualifications:
- Bilingual skills (English/Spanish); completion of medical interpreter training course.
Physical Demands and Work Environment:
- Physical Demands: Position requires standing, walking, sitting, use of the hands to finger, handle or feel, talk and hear 2/3 of the time, reach with hands and arms over 1/3 of the time, stoop, kneel, crouch or crawl under 1/3 of the time. Position requires lifting 1/3 of the time up to 10 pounds, and under 1/3 of the time up to 25 pounds.
- Work Environment: Moderate noise environment with some exposure (less than 1/3 of the time) to blood borne pathogens requiring the use of personal protective equipment; some potential exposure (less than 1/3 of the time) to hazardous waste.
Special Conditions:
- Able to travel to provide coverage at “off-site” practices as needed.
Posting Number: 23ST2956
City: New Brunswick
State: NJ
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