JOB SUMMARY: Provides patient support to link individuals to Catholic Charities programs via brief assessment of needs and care coordination. Responsible for assisting with preliminary patient care in a culturally sensitive manner. This position is designed to provide in-community consumers with assessment and care coordination support.
Essential Functions
- Provides in-community support to program linkage and intake scheduling for outpatient behavioral health, nurse navigation and addictions services.
- Supports appropriate linkages to services by completing preliminary intakes, assessments, including referral to crisis intervention and mobile response services, as needed.
- Provides navigation services through the continuum of care, assisting with the scheduling of appointments, care coordination.
- Responsible for maintaining accurate and current consumer records.
- Communicates relevant demographic and registration information to programs for effective care coordination.
- Assists clients with understanding the relevant details of visit as requested by either client or treatment team.
- Facilitates coordination within multi-team and community service as needed to ensure that preventable and health promotion needs are addressed as part of holistic, whole-person, culturally sensitive integrated care.
- Facilitates care coordination between outpatient and early intervention services.
- Processes and assists with reporting as assigned by Program Director.
- Monitors data aggregation to ensure all measures data is being recorded.
- Participates as a member of multi-disciplinary team towards the development of treatment plans and implementation of services.
- Other duties as assigned by Director.
OTHER DUTIES: As assigned by supervisor.
SUPERVISORY REQUIREMENTS: No
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