The Clinical Outcomes Program Manager is a key healthcare professional responsible for developing, implementing, and managing a comprehensive clinical program within a healthcare facility or organization. This role plays a crucial part in improving patient outcomes, reducing mortality rates, and enhancing the overall quality of care.
Accountable and responsible twenty-four hours per day for managing, guiding, developing, and implementing safe clinical practice and high-quality patient care. Works collaboratively with hospital administrators, physicians, nursing staff, and various other hospital staff members to improve clinical outcomes and processes of care for all patients at Our Lady of the Lake Health and throughout our network of care. Utilizes in-depth knowledge of the clinical/disease process to drive improvement through various roles and alliances. Accountable for the development of clinical-ready programs, personnel, and quality. Accountable for adherence to all regulatory and professional standards. Leads in promoting the mission of healing and nurturing in the program, through the organization, and in the community. Reports to the Sr. Director of Quality.
Responsibilities:
- Education and Advocacy (20%): Develop and implement educational materials for patients and their families regarding condition/disease prevention, recognition, and post-discharge care. Advocate for resources and policies that support optimal clinical care.
- Budget Management (20%): Develop and manage the budget for the clinical program, including allocation of funds for staff training, equipment procurement, educational materials, and quality improvement initiatives.
- Program Design and Implementation (20%): Design and implement a clinical program aligned with national guidelines, best practices, and regulatory requirements.
- Protocol Development (20%): Develop evidence-based protocols and clinical pathways for the early recognition, diagnosis, and management.
- Collaboration and Education (20%): Collaborate with healthcare professionals, including physicians, nurses, and other stakeholders, to establish program goals and objectives.
Minimum Requirements:
Experience: Minimum of 5 years of clinical experience in a healthcare setting, with a focus on condition/disease care and quality improvement.
Education: Bachelor's Degree required.
Certification/Licensure: RN license.
Knowledge/Skills/Abilities: Performance Improvement, Strategic Thinking, & Change Management.
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