Primary Care Triage Nurse LPN Nurse-Full Time
Category
Nursing- Professional
Job Location
Tracking Code
80099-26
Position Type
Full-Time/Regular
Performs care coordination and professional nursing functions to assess the severity of the patient’s health concerns using protocols and algorithms in a manner that providers patient dispositions to emergency care and clinic provider appointments within the scope of the license practical nurse.
Required Skills
Customer Services:
- Ability to communicate clearly and calmly with callers.
- Maintains communication between medical staff, administrative staff, and/or patient/families.
Clinical Services:
- Manages nurse-directed patient telephone calls requesting health care services.
- Evaluates and assesses patient’s health care needs based on patient’s signs and symptoms utilizing established triage protocols, guidelines, and standing orders.
- Obtains appropriate input and direction from the provider as needed to determine best clinical course of action and recommendations for specific patient health care needs.
- Accurately documents symptoms / complaints, nursing assessment, advice provided and patient / caller response.
- Coordinate and schedule same-day appointments on the providers’ schedules.
- Provide patient education: e.g. chronic disease, preventative and family.
- Assures that pertinent medical information is forwarded to proper departments as needed for continuity of patient care.
- Contributes to the overall cleanliness and appearance of personal work space and department.
Required Experience
Minimum Education: Graduate of an accredited nursing school
Work Experience: Previous experience in medical practice is preferred
Required License/ Certification/Registration: Current Kentucky or Multi-State License. Basic Life Support Certification
Skills:
- Knowledge of disease processes, normal growth and development of all age groups.
- Nursing assessment skills with / without visual inspection utilizing basic nursing theory.
- Critical clinical thinking skills
- Ability to work tactfully and effectively with patients, family members, other employees and physicians.
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