WHY JOIN MILESTONE
At Milestone, we aspire to advance and implement paradigm shifts for cardiac therapy. We are currently focused on developing anti‐arrhythmia treatments for self‐administration outside of the emergency department or hospital setting for patients with acute episodes of paroxysmal supraventricular tachycardia (PSVT) and atrial fibrillation (AFib), as well as other episodic cardiovascular conditions.
In addition to our science and innovation, we are a team guided and driven by our core values. Patient needs and empowerment are continually upheld as central to our mission. Our teamwork is strengthened in an environment where we support and challenge each other while enjoying and celebrating our achievements. We maintain an entrepreneurial, proactive, and action‐oriented mindset that values grit, courage, and resolve highly.
Decision‐making is based on evaluating information and an idea’s merits; data‐driven proposals are supported and sought. We act individually and as a team with humility, candor, empathy, and unwavering integrity.
We have successfully attracted and empowered best‐in‐class talent, and we seek those with passion to join on our journey to develop treatments and motivate change. We are excited about the possibilities of this team and what we can accomplish together.
POSITION OVERVIEW
The Sr. Manager, Medical Excellence, will be responsible for co-leading the development, execution, and maintenance of scientific resources to be used for Medical Affairs (MA) activities, as well as training materials and deployment logistics for the field-based medical teams (MSLs and payer MSLs), medical information, and other internal training needs. This position will collaborate with Health Economics Outcome Research (HEOR) and Real-World Evidence (RWE) colleagues and activities to optimize the communication of those work products, e.g., in support of market access functions. This position will be responsible for management of agency identification and/or maintenance for scientific resources and content development.
In this role, the Sr. Manager, Medical Excellence will be assisting in innovating and developing medical digital technologies and can be responsible for planning and managing projects related to advisory boards, scientific resources, training, and other critical cross-functional workstreams. The Sr. Manager, Medical Excellence will ensure proper coverage at key medical congresses, including support of session coverage, medical information booth (MIB) coverage, and participation in key external stakeholder (KES) engagements. Additionally, the Sr. Manager, Medical Excellence, will contribute to Brand Strategy and the annual Medical Affairs Plan (MAP).
YOU WILL BE RESPONSIBLE FOR
- Support medical excellence strategy and execution of initiatives across MA in a timely fashion.
- Help manage contracts, scope of work, and payments to ensure timely delivery execution of medical activities.
- Responsible for uploading materials for Medical Review Committee (MRC) review.
- Collaborating with cross functional teams to streamline processes, enhance productivity, and implement best practices, particularly but not exclusively in field medical excellence, medical insights process, medical education and adopting innovative approaches to enhance efficiencies.
- Support Congress Strategy, including, but not limited to: medical booth coordination and session coverage in collaboration with field-based medicine; attendance at Congresses, as needed; review of Congress Executive summary prior to distribution; ensure aggregation of congress plans (including meetings) and awareness cross functionally.
- Support scientific resource development; training material development and facilitation of training delivery.
- Logistical support of projects such as advisory boards and consultancy meetings.
- Contribute to Brand strategy and medical affairs tactical planning.
- Provide support of presentation development for internal and external meetings.
- Responsible for maintaining all key documents in source system / platform (e.g. Teams account and user access, CRM, etc.).
- Responsible for retrieving and storing (in content management solution) copyright permissions for certain figures, graphs and images as required.
- Scheduling and support of key internal meetings.
- Communication with KOLs, as needed, to support KOL engagements.
- Maintain appropriate tracking documents for KOLs, metrics, etc.
- Provide updates on Medical Affairs activities at internal meetings.
- Provide support across cross-functional projects including other areas of medical affairs and launch support, clinical development, and regulatory activities.
REQUIREMENTS
- Advanced science / clinical degree (PharmD, M.D., DO, Ph.D.) with one or more (1+) years of relevant clinical or therapeutic experience or Masters level degree in health sciences (e.g., MS, MSN, MPH, MHA) with three or more (3+) years of relevant clinical or therapeutic area experience.
- Minimum of 2 years experience in pharmaceutical or biotechnology setting within medical affairs strategy, preferred.
- Experience in collaborating with Medical Affairs vendors that can provide medical excellence-related support.
- Ability to implement projects of strategic importance on time and within budget.
- Capable of working independently on multiple projects with the ability to prioritize tasks and meet strict deadlines with good judgement.
- Identifies, analyzes and communicates problems, issues and opportunities, ability to escalate as appropriate.
- Strong problem-solving and follow-through capabilities and excellent organization skills, detailed oriented and builds effective relationships to influence without authority.
- Strong communication and interpersonal skills.
- Flexibility, the ability to adapt to changing project scope and direction; ability to adapt to changing team structure.
- Ability to professionally interact with all levels of the organization and ability to maintain confidentiality with sensitive information.
- Mastery of Microsoft Project, Excel, and PowerPoint and strong meeting organization and facilitation skills.
- Ability to build/manage vendor relationships to deliver best in class content.
- Embodies a can-do entrepreneurial mindset with a willingness to both lead and support key company initiatives.
- Leads by example, attracts and develops talent, builds partnerships and creates a culture of collaboration and high performing teams that fosters open communication, constructive feedback and organizational flexibility.
- Builds strong relationships with peers and cross-functionally with partners outside of team and/or organization to enable higher performance.
- Combines a welcoming and caring personality with a positive, enthusiastic attitude.
- Demonstrates high ethical standards and integrity, including demonstrated adherence to all corporate, compliance, and regulatory guidelines and procedures.
- Learns quickly and adapts rapidly in complex and/or stressful situations, with ability to manage multiple and shifting priorities.
- Raises the bar and is never satisfied with the status quo by asking questions and challenging appropriately.
- Creates a learning environment and is open to suggestions and experimentation for improvement and embraces the ideas of others, nurtures innovation, and manages innovation to reality.
- Excellent communications skills, verbal and written; and comfort and agility in flexing among situations which might require differing styles of communicating, summarizing effectively, richly explaining, or listening.
- Excellent sense of and demonstrated skills with creating both textual and graphic/schematic communications products; ie, understand and be able to design a compelling slide or presentation.
- ≥50% Travel.
COVID-19 VACCINATION POLICY: All Milestone employees, regardless of work location, must be fully vaccinated for COVID-19. This requirement includes a booster dose once eligible. Requests for exemption for medical or sincerely held religious beliefs will be considered.
EEOC STATEMENT: Milestone believes in a diverse environment and is committed to equal employment opportunities for all its employees and qualified applicants. We do not discriminate in recruitment, hiring, training, promotion or any other employment practices for race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. Milestone will make reasonable accommodations for qualified individuals with known disabilities in accordance with applicable law.
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