Patient Service Specialist

Select Medical • Newtown, CT, United States • $200k - $250k / year • 1w ago

Select Medical - Patient Service Specialist - Newtown, Connecticut

Schedule: Weekdays (32 hours, 3-4 evenings until 7pm)

Compensation: $18-$20/hour

When patients enter our outpatient physical therapy center in Newtown, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Responsibilities:

Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out.
Schedule patient appointments in person and via phone.
Regular communication with parties such as attorney offices, insurance companies, translation companies, market operational leaders, and the business development team.
Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications.

Qualifications:

Minimum Qualifications:

High School Diploma/GED required.
1 Year of Front Desk Experience.

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.

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