- Job Level: Entry Level (less than 2 years)
Southern Jersey Family Medical Centers, Inc. is looking for a talented Patient Service Specialist to step into our culturally diverse and fast-paced facility!
Summary: The Patient Service Specialist performs a wide variety of medical front office duties while providing excellent customer service to patients and staff.
Hours: This is a full-time position that requires the ability to work a flexible schedule. General daytime hours Monday - Friday and at least one late night per week.
Position Responsibilities/Duties:
- Patient check-in and check-out: greet visitors and take deliveries
- Patient registration - complete appropriate forms and enter patient information into the system completely and accurately
- Answer high-volume calls in a timely manner and direct to appropriate staff
- Copy and scan patient information
- Review and update FQHC (Federally Qualified Health Center) documents
- Update Medicaid referral forms
- Medical records - collect and secure all medical records daily
- Medical billing - ensure all billing codes are entered correctly and accurately
- Promote patient satisfaction and provide excellent customer service
- Ensure all opening and closing procedures are completed
Experience and Skills:
Position Requirements:
- At least 1 year of related work experience; 2 to 4 years preferred
- Familiarity with medical terminology
- Strong computer skills: experience with Navinet, NJMMIS, and EHS preferred
- Excellent verbal and written communication skills
- High school diploma or equivalent: Certificate or diploma from a medical training course preferred
Southern Jersey Family Medical Centers is an Equal Opportunity Employer.
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