The Addictions Recovery Support Specialist (Specialist) performs patient-centered activities and related professional services in caring for the psychosocial, intellectual, physical and spiritual needs of the patients and family members. The Specialist is directly responsible to the Clinical Services Manager.
Job Duties & Responsibilities:
Provide addiction care to assigned patients consistent with the scope of employee's training and credentialing.
- Interact with patients, conducting coordinated one-on-one sessions that facilitate individual goals to address psychosocial, intellectual, physical, and spiritual needs.
- Implement components of the patient's individualized, interdisciplinary treatment plan. Report and record patient's behaviors, interactions, responses to clinical interventions, and progress toward meeting the treatment plan objectives.
- Understand and implement daily patient activities and collaborate with Herrington staff.
- Support residential counselors in their activities to facilitate a healthy recovery milieu in the residential treatment setting, including the monitoring and coaching of resident behavior.
- Monitor behavior and intervene to ensure dignity, learning and well-being of all patients, and reinforce behavior through interactions based on program philosophy.
- Understand and implement daily patient activities specific to the assigned program.
- Use knowledge and skills to collect, review and document information regarding the patient's status.
- Complete clinical reports such as the Social Services Admit form, as requested by the primary counselors.
- Provide interventions that are appropriate to the age of the patient population served, including individual and discharge needs as requested and identified by the clinical team.
- Communicate specific needs of patients and their significant others.
- Provide individual sessions to facilitate 12-Step activities by patients including completion of Stepwork guides, reviewing meeting selection and attendance based on the needs of the patient to address substance and non-substance addictions, selection of and working with temporary sponsors for 12-Step recovery.
Serve as a case manager for patients as assigned by primary therapists and family therapists through the interdisciplinary team process.
- Initiate and maintain collateral contacts as assigned by primary therapists and family therapists to fulfill after-business-hour needs on behalf of individual patients.
- Coordinate therapy planning and discharge planning as assigned by primary therapists and family therapists. Support patient accountability for building components of their ongoing care plan to follow residential addiction treatment.
- Meet with family members who are on-site during after-business-hour times, to assist them with their own family member recovery plans.
Complete assignments and documentation within required time frames.
- Collect and record data for use in developing treatment plans.
- Assist in patient adherence to participation in outcome study activities for Herrington Recovery Center.
- Document patient's treatment status and progress (medical record progress notes, including placing entries in the electronic health record) using approved methods within the scope and practice of employee's training and credentialing.
- Report and document suspected cases of physical, sexual abuse and/or neglect, per Wisconsin law and according to hospital policies and procedures.
Interact and communicate professionally with the treatment team.
- Communicate verbally and in writing with other team members regarding patient schedule, programs, progress, behavior, and specific incidents.
- Attend clinical staffings and related meetings as directed.
- Attend all mandatory in-services.
Transport patients as needed/requested, following all policies and procedures regarding vehicle use.
Use safe practices for medication observation and documentation of resident's self-administration of medications according to the program guidelines.
Maintain the physical environment of Herrington Recovery Center, indoors and outdoors, in a safe and orderly manner. Take all necessary precautions and observe all safety rules to prevent injury to patients and to assure hospital resources are secure for the Herrington facility and all Rogers facilities where residents are involved with professional care.
Promote department goals and the mission of the Hospital.
- Communicate goals to fellow staff members.
- Demonstrate measurable goal achievement.
- Maintain department policies and procedures.
- Include requirements and guidelines from external agencies (i.e., Joint Commission, State of Wisconsin).
- Educate new staff regarding regulations or requirements of those functions that relate to their areas or departments, as directed.
Demonstrate understanding and support of Joint Commission, Department of Health Services (DHS) 75; 83, and other regulatory agency compliance regulations.
- Involve self in the learning and the application of standards relevant to the Addictions department.
- Participate in in-services/seminars and other meetings to increase involvement and awareness of regulations.
Participate in Hospital committees, performance improvement team meetings and team projects, as directed.
- Demonstrate punctuality and preparedness, work within assigned schedule.
- Demonstrate effective communication skills and good organizational skills.
- Contribute in a positive, solution-focused manner.
Participate in the Performance Improvement (PI) Program.
- Gain understanding of the PI process.
- Apply the PI model to your department's activities.
- Participate in and/or create PI teams that lead to improvement in other areas of the Hospital.
- Educate and involve self to the Hospital's and the Addictions department's PI plans.
Conduct self in a professional manner.
- Demonstrate organizational skills that promote timely response to all inquiries and to task completion.
- Communicate with all individuals in a positive and professional manner.
- Attempt to resolve individual issues with peers in a positive, calm manner, with a focus on solution.
- Communicate concerns and provide solutions for same.
- Attend outside seminars to promote professional growth.
- Demonstrate a positive and professional attitude toward parties outside the hospital (patient families, visitors, vendors, etc.).
- Comply with the hospital's policies and procedures, including Human Resources, Infection Control and Employee Health, Residential, etc.
- Project a professional image by wearing appropriate, professional attire.
- Adhere to all confidentiality regulations per DHS * 75, and 42 CFR.
Additional Job Description:
Education/Training Requirements:
- At minimum, a valid Wisconsin-certified alcohol/drug counselor credential (SAC/CSAC).
- Hold a valid Wisconsin driver's license. May be required to have driving record approved by the hospital's insurance carrier.
- American Heart Association CPR certification or American Red Cross Professional Rescue needs to be obtained within thirty (30) days of employment start date.
- Have a minimum of two (2) years' experience in a mental health facility/addictions treatment facility.
- Formal training in crisis prevention and crisis intervention is required within sixty (60) days of date of hire. Annual re-certification is required.
- First-aid training is required within ninety (90) days of employment.
- Community-based residential facility (CBRF) fire-safety training is required within ninety (90) days of employment.
With a career at Rogers, you can look forward to a Total Rewards package of benefits, including:
- Health, dental, and vision insurance coverage for you and your family
- 401(k) retirement plan
- Employee share program
- Life/disability insurance
- Flex spending accounts
- Tuition reimbursement
- Health and wellness program
- Employee assistance program (EAP)
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