Job Description - Clinical Lead Nurse, Prompt Care - Dover (3306173)
About Us
Wentworth Health Partners (WHP), an affiliate of Wentworth-Douglass Hospital and member of Mass General Brigham Medical Group, is a multi-specialty group practice providing the highest quality patient care and services that range from wellness and illness prevention to testing, treatment, and care of complex medical conditions. Our network offers primary care, specialty care, and other services at locations throughout the New Hampshire and Southern Maine Seacoast Region.
At WHP, we value people who contribute to patient-centered care that enhances community health; we recognize and reward those who share our values and transform our patients' lives. We invite you to explore opportunities, cultivate community wellness, and experience professional growth - join our team today!
Prompt Care offers an appointment-based convenient care option for patients who require timely, same-day medical care. Staffed by experienced Wentworth Health Partners providers, we treat adults and children of all ages, three months and older, and provide expert care for a wide range of acute illnesses and injuries.
- Allergies
- Back or joint pain
- Bronchitis
- Colds, flu, cough/sore throat
- Fever, headache
- Ear pain
- Sinusitis
- Shingles
- Tick bites
- UTIs
- Sports/Camp Physicals
Patients typically come to us when they aren't feeling their best. It is incredibly important to us that our staff members strive to provide the highest quality care with compassion and concern!
Prompt Care has a small office feel with six providers and five clinical team members. Prompt Care offers a steady work pace with two provider schedules and an average visit volume of 45-50 patients per day. Teamwork is the foundation for successful day-to-day operations.
The Opportunity:
We are seeking a full-time, 40-hour Clinical Lead Nurse (LPN or RN) to support our Prompt Care location! Our practice is in a state-of-the-art facility located at 10 Members Way in Dover, NH 03820.
Our operating hours are Monday-Thursday 8:00am-8:00pm, Fridays 8:00am-5:00pm, and Saturdays from 8:00am-2:00pm. In addition to these operating hours, Prompt Care is open for limited hours (8:00am-2:00pm) on the following holidays: MLK Day, Presidents’ Day, Memorial Day, Juneteenth, Labor Day, and Indigenous Peoples’ Day. Prompt Care aims to deliver convenient, top-notch care, and these expanded operating hours better meet the needs of our patients. As we look to expand services there may be a need for additional coverage outside of the shifts mentioned above.
Responsibilities May Include:
- Acts as a liaison between clinical staff and practice manager/providers to ensure successful clinical operation.
- Maintains clinical supplies and equipment.
- Coordinates provider schedules and patient appointments.
- Responsible for planning, developing, organizing, and directing the day-to-day functions of clinical staff.
- Identifies and resolves work-related problems.
- Assists providers and clinical staff with clinical issues.
- Complies with and enforces all established policies and procedures.
- Establishes and maintains good communication and positive working relationships.
- Assists the Practice Manager in interviewing and selecting clinical candidates for employment.
- Orients and trains all clinical employees.
- Directs, schedules, and assigns work to clinical staff.
- Assists with performance evaluations.
- Leads, plans, attends, and actively participates in clinical meetings.
- Assists Practice Managers in reviewing patient satisfaction survey results.
- Assists in the preparation of the annual clinical budget.
- Implements processes to improve clinical outcomes.
- Ensures clinical staff meet or exceed clinical competencies.
Qualifications
Education:
- Graduate of an accredited school of nursing required.
Experience:
- 3-5 years of medical office experience required.
- Experience as a clinical leader; previous clinical coordinator role or equivalent, preferably primary care with pediatric experience strongly preferred.
Licensure/Certifications:
- Active RN or LPN licensure in the state of NH.
- BLS certification from the American Heart Association or American Red Cross.
Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives, and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law.
Primary Location
NH-Dover-WDH Members Way
Work Locations
WDH Members Way 10 Members Way Suite 200 Dover 03820
Job
Registered Nurse
Schedule
Full-time
Standard Hours: 40
Shift
Day Job
Employee Status
Regular
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