Who We AreUCI Health is the clinical enterprise of the University of California, Irvine, and the only academic health system based in Orange County. UCI Health is comprised of its main campus, UCI Medical Center, a 459-bed, acute care hospital in Orange, Calif., four hospitals and affiliated physicians of the UCI Health Community Network in Orange and Los Angeles counties and ambulatory care centers across the region. Listed among America's Best Hospitals by U.S. News & World Report for 23 consecutive years, UCI Medical Center provides tertiary and quaternary care and is home to Orange County's only National Cancer Institute-designated comprehensive cancer center, high-risk perinatal/neonatal program and American College of Surgeons-verified Level I adult and Level II pediatric trauma center, gold level 1 geriatric emergency department and regional burn center. UCI Health serves a region of nearly 4 million people in Orange County, western Riverside County and southeast Los Angeles County.
To learn more about UCI Health, visit www.ucihealth.org.
Your Role on the TeamPosition Summary:
Incumbent performs all tasks necessary to register patients, obtain necessary authorizations, verify the patient has a source of funding to cover services, and schedule patients for surgery. Responds to patient inquiries and resolves any identified issues.
What It Takes to be SuccessfulRequired Qualifications:
- Previous experience with computer registration and registration scheduling system
- Must possess the skill, knowledge and ability essential to the successful performance of assigned duties
- Must demonstrate general understanding of medical terminology
- Must demonstrate customer service skills appropriate to the job
- Must be able to travel to off site physician practices
- Minimum one (1) year recent experience (within past two (2) years) registering patients in a hospital or clinic, working as a Medical Assistant, or working in medical billing
- General knowledge of ICD9 and CPT codes
- Excellent written and verbal communication skills in English
- Demonstrated experience using MS Office
- Ability to work weekends, holidays, and evenings
- Ability to maintain a work pace appropriate to the workload
- Ability to interpret and understand various medical insurance plans and make accurate determinations regarding coverage
- Ability to establish and maintain effective working relationships across the Health System
Preferred Qualifications:
- Knowledge of University and medical center organizations, policies, procedures and forms
- Familiarity of Joint Commission standards
- Experience with Epic
- Demonstrated experience with authorization process and surgical scheduling
- Bilingual in English and Spanish
Conditions of Employment:
The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment:
- Background Check and Live Scan
- Legal Right to Work in the United States
- Vaccination Policies
- Smoking and Tobacco Policy
- Drug Free Environment
The following additional conditions may apply, some of which are dependent upon business unit or job specific requirements.
- California Child Abuse and Neglect Reporting Act
- E-Verify
- Pre-Placement Health Evaluation
Details of each policy may be reviewed by visiting the following page: conditions of employment.
Closing Statement:
The University of California, Irvine is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.
We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming.
UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact UCI's Employee Experience Center (EEC) at eec@uci.edu or at (949) 824-0500, Monday - Friday from 8:30 a.m. - 5:00 p.m.
Consideration for Work Authorization SponsorshipMust be able to provide proof of work authorization.
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