Work with at-need families in the delivery of Vigil, Funeral Masses and Committal Services as per the instructions provided by the funeral arranger and/or Lead Service Director, while maintaining the highest standard of customer care.
Essential Functions:
- Deliver our ministry in accordance with the Rites of Christian Burial, assisting clergy as needed.
- Exhibit exceptional customer service skills, empathy, and respect.
- Have a working knowledge of Catholic traditions and other cultural traditions as applicable.
- Ability to speak clearly in front of large groups; indoors and outdoors.
- Transportation of decedent for funeral and cemetery services via hearses and vans.
- Transportation of flowers and memorabilia via hearses and vans.
- Adjusts decedent, in casket, as needed for proper and respectful presentation.
- Have a working knowledge of Parish facilities and staff and be familiar with location specific processes.
- Set up and clean up CFCS facilities before and after services.
- Maintain cleanliness and preparedness, including fueling, of vehicles and report any operational or cosmetic issues to the Lead Service Director upon discovery.
- Maintain general cleanliness of Funeral Center/Home areas including Chapels, bathrooms, reception rooms, etc.
- Other duties as may be assigned.
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