Manages ambulatory practice locations, clinical offices, business offices, and other administrative functions. Works with other practice managers to align strategic and operational planning.
ESSENTIAL FUNCTIONS
- Coordinates and integrates services within the department with other departments, and with the System’s primary functions. Participates in the selection of outside services, if needed.
- Continuously assesses and improves the department’s performance. Maintains appropriate control/assessment programs (if applicable).
- Actively utilizes improvement strategies and tools to positively impact all aspects of operations.
- In cooperation with departmental leadership, manages all on-site activities in such a way that promotes the satisfaction and welfare of the patients visiting the site.
- Facilitates the purchasing of supplies, pharmaceuticals and office goods by working collaboratively with vendors. Assists in the selection of outside services; resolves issues related to services provided by outside vendors.
- Assures that FPI policies regarding cash collections and reconciliation processes are followed using GE’s Front Desk and Credit Card Module.
- Works in partnership with lead physician to solve problems, resolves conflicts, enhances operations, quality and safety.
EDUCATION/EXPERIENCE
- Bachelor's degree from a four-year college or university or related field; or equivalent combination of education and experience.
- Minimum five years of management experience in a medical office setting.
Preferred Qualifications
Bachelor's degree.
Preferred Behaviors
- Thought Provoking: Capable of making others think deeply on a subject.
- Team Player: Works well as a member of a group.
- Leader: Inspires teammates to follow them.
- Enthusiastic: Shows intense and eager enjoyment and interest.
- Dedicated: Devoted to a task or purpose with loyalty or integrity.
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