Description
Summary:
The Family Resource Specialist (FRS) will provide assessments for intensive home visitation services to overburdened expectant parents and parents of newborns in an effort to help them reduce stress factors that could potentially lead to child abuse and neglect and to increase protective factors within the family to promote healthy childhood outcomes. The FRS will provide services to families enrolling prenatally or at the time of birth up to five years. In addition, the FRS will lead community outreach efforts to keep local providers and community members informed about the CVHF program and drive referrals.
Principal Duties and Responsibilities
Service Provision
- Responsible for providing in-home assessments to families struggling with issues including depression, domestic violence, and mental health issues. The FRS will work regular hours, but will be flexible with referred families in scheduling assessments during those times that are convenient for them.
- Responsible for initiating and enrolling families during the prenatal period or before the baby’s third month of infancy, delivering family-centered and strength-based services.
- Assess whether families are receiving needed health care services, ensuring mothers receive regular prenatal care, attend postpartum check-ups, and that infants/children attend well-checks and remain up-to-date on immunizations.
- The FRS is expected to provide follow-up information to referral agents and maintain contact with community referral sources.
Program Operations
- Attend training upon being hired and throughout employment to develop professional skills, meet with the supervisor minimally once weekly for at least 60 minutes for case management, and participate in bimonthly staff meetings.
- Plan and execute quarterly group workshops on parenting for families enrolled in CVHF and, periodically, for the broader community.
- Communicate regularly with the CVHF Advisory Committee and schedule and lead quarterly meetings.
- Send out Staff, Parent, and Community Satisfaction Surveys annually and compile de-identified responses for the Annual Review of Cultural Competency.
Documentation
- Document all assessments and services.
- Determine and document families’ consent or refusal of CVHF services.
- Track outcome measures used to measure the program's effectiveness.
Supervision Responsibilities
None
Cultural Awareness
Staff understands the impact of their personal belief system on service delivery and adjusts performance to ensure cultural sensitivity in interactions with others.
All employees have the following expectations:
- Mission: Contribute to and enhance company mission.
- Organization: Prioritize and plan work responsibilities appropriately.
- Professional Development: Attend and/or successfully complete all required trainings and meetings.
- Timeliness and Accuracy: Perform quality work within given deadlines and expectations with or without direct supervision.
- Professionalism: Comply with all applicable policies, practices, and procedures; report all out-of-compliance and unsafe activities to supervisor; interact professionally with other employees, volunteers, families, children, and the community.
- Teamwork: Serve effectively as a team contributor on all assignments.
- Communication: Utilize effective communication skills both verbally and in writing; provide effective feedback and be receptive to feedback.
- Leadership: Work independently while understanding the necessity for communicating and coordinating work efforts with others.
- Cultural Competence: Be sensitive to the cultural, ethnic, and religious views of the children and families served.
Requirements
- Minimum of a high school diploma and knowledge of infant and child development required.
- Preference given to individuals with Infant, Toddler and Family Specialist Certification and/or bilingual abilities.
- Must have experience and/or knowledge of parenting and child development.
- Must have the ability to convey information to families, professional clinicians, and community agencies.
- Must be able to work with a variety of individuals and professionals representing various disciplines related to the client’s specific needs and embrace the concepts of family-centered and strength-based services.
- Must have basic computer and math skills.
- Must be culturally sensitive to children and families and support cultural diversity throughout the program.
- Requires effective communication, decision-making, interpersonal, leadership, and professionalism skills.
- Must have a valid North Carolina Driver’s license.
- Must submit to and pass pre-employment drug screening, criminal, HCPR, and driving checks.
Physical Requirements
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is regularly required to sit, use hands and fingers, handle or feel objects, talk, and hear. The employee is frequently required to reach with hands or arms, stand, walk, climb or balance, stoop, kneel, crouch, or crawl.
- The employee must occasionally lift and/or move up to 30 pounds.
- Specific vision abilities required by this position include close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.
- Physical functions essential to the satisfactory performance of the job include reading, typing, writing, speaking, and using the telephone, as well as prolonged sitting at a desk and working on a computer.
- Employee must be able to operate a vehicle for job duties and maintain a valid NC driver's license with insurance.
- The work environment will contain slight to moderate office-related noises. The employee is not exposed to extreme weather conditions, toxic fumes, or airborne particles.
- The employee must occasionally travel to different locations in the course of work.
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