Nurse Manager - Pediatric/Adolescent Behavioral Health
The Opportunity:
Crittenton Children's Center is the Kansas City area's premier provider of psychiatric care for children, adolescents and their families. It is located on a picturesque, 96-acre campus in south Kansas City (near Longview Lake) providing serenity, beauty and privacy to assist with the healing process. For more than 100 years we've cared for the emotional health of Kansas City's children and families. Today we offer one of the area's most comprehensive behavioral health care programs. This position will be supporting our Acute In-Patient and Residential Behavioral Health Programs. These programs provide behavioral health care for children ages 3-18 years, who require short term or long-term in-patient stays. Crittenton is backed by the complete resources of Saint Luke's Health System.
Models the SLHS Leadership Competencies and core values including professionalism, innovation, adaptability, independent judgment, and solid decision-making skills. Accountable for the development, implementation, and evaluation of the care provided on the patient care units consistent with the established strategic plan goals and objectives for Patient Centered Care. Works in collaboration with nursing leadership to identify areas of improvement regarding practice policies and processes. Supports optimal care that requires specialized knowledge, critical thinking, and skills based on principles of psychological, social, physical, and biological sciences that utilize the nursing processes. Drives employee engagement and retention. Collaborates with multidisciplinary team to exceed customer expectations in a patient-centered and healing environment. Maintains all clinical competencies if required due to size and structure of the unit and may occasionally be counted in staffing.
In Population Health setting, the Nurse Manager provides support for the day-to-day operations including scheduling, outreach, and assignments. Working with the Director of Population Health, this role is the main contact for the interdisciplinary team, responsible for training and oversight of new hires and ongoing staff, including Nurses, Medical Assistants, and Community Health Workers. The Nurse Manager, as part of the leadership team, facilitates relationships with providers, health plans, vendors, facilities, and community organizations. Requires 5+ years of clinical practice in a hospital, clinic, home care, or nursing home setting and 2-3 years of increasing supervisory or management experience in a health care setting.
- Provide operational support for the Vice President and Director of Population Health
- Ensures an atmosphere of open communication, teamwork, and empowerment to make informed decisions
- Collaborates with Director of Population Health in analyzing reviews, metric data, and chart audits and uses that information to identify opportunities for improvement
- Collaborates with Director of Population Health on overall budget for Care Management
- Oversees Saint Luke’s At Home position control and hiring of new staff
- Contributes to the clinical, quality, and financial outcomes of the Population Health Department
- Interface/collaborate with contracted health plan contacts on patients referred to Saint Luke’s At Home program
- Assist with strategy and process development, and implementation, including measurement of outcomes
- Assures proper documentation is completed by providers and staff
- Monitor Daily Dashboard and other performance and operational reporting to take appropriate action based on the data
- Assist Referral Specialist to schedule urgent visits for providers from on-call and during business hours
- Represent Saint Luke’s At Home at provider, vendor, facility and health plan meetings as assigned/requested
- Ensure ordering and maintenance of all medical supply needs
- Maintain staff PTO to ensure adequate staffing
- Maintain on-call schedules/calendars for Providers and NPs
- Maintain Provider schedules for meetings, PTO etc.
- Maintain quality of services through audits and education
- Maintain HIPAA compliance as it relates to member care
- Other duties as assigned
We are seeking patient-centered, self-driven, motivated nurses who are committed to providing exceptional patient care and are able to work collaboratively in a team environment.
Why Saint Luke’s?
We value our nurses’ knowledge, experience, and expertise to improve patient outcomes and provide quality care. Our nurses are compensated fairly for their hard work and dedication to our patients, we offer competitive salaries and benefits packages to all eligible employees:
- Medical health plans
- Continuing Education Assistance and Tuition reimbursement
- Leave of Absence, PTO, Extended Sick Leave, and various Welfare plans
- Retirement contributions
- Employee Assistance Program
- Clinical Advancement Program – Shared Governance, Unit Based Project, Career Advancement
As a leading behavioral health provider for youth in the Kansas City community, Crittenton’s residential and acute inpatient programs have consistently exceeded national and local quality benchmarks over the past five years.
Job Requirements
Applicable Experience:
2 years Basic Life Support - American Heart Association or Red Cross, Registered Nurse - Various, Bachelor's Degree - Science in Nursing
Job Details
Full Time Day (United States of America)
The best place to get care. The best place to give care. Saint Luke’s 12,000 employees strive toward that vision every day. Our employees are proud to work for the only faith-based, nonprofit, locally owned health system in Kansas City. Joining Saint Luke’s means joining a team of exceptional professionals who strive for excellence in patient care. Do the best work of your career within a highly diverse and inclusive workspace where all voices matter.
Join the Kansas City region's premiere provider of health services. Equal Opportunity Employer.
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