Patient Access Associate FT Eves

Care New England Health System • Remote (RI, United States) • $200k - $250k / year • 1w ago

Responsibilities

Verifies insurance eligibility via online resources or phone call when necessary and enters bundles in Avatar.
Updates Teletracking with any anticipated insurance impact and any possible admissions.
Completes MSPQ with patient/family member for all Medicare patients.
Scans patient’s insurance card and identification both front and back and files in the appropriate form (when applicable).
Verifies all information is scanned under the correct episode along with correct benefits.
Photographs patient, creates labels for paperwork, prints patient bracelets when applicable.
Has patient sign appropriate financial forms allowing the hospital to bill appropriately.
Advises Financial Counselor when patients with financial responsibilities present for partial hospital admission.
Refers patients to Financial Counselor for any guidance regarding co-pays, payment plans, or applications for financial assistance.
Refers patients to Financial Counselor for collection of payment for copays/deductibles.

Patient Access Associate Level I staff, if credentialed as a Navigator, will be expected to cover Financial Counselor Level II when the need arises.

Works with desktop computer utilizing a variety of programs: AVATAR, Microsoft Word, Microsoft Outlook, Digital Camera link, Teletracking, CERNER, PatientTrak.

Works with phone system and digital camera.

Works with a variety of office equipment: PC, Copier, Fax, Cordless headset, Cyracom Language Line.

Schedule: 40/80 full-time evenings.

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