Northern Light Eastern Maine Medical Center
Department: Diabetes-Endocrinology Clinic
Position is located: 925 Union Street
Work Type: Full Time
Hours Per Week: 40.00
Work Schedule: 8:00 AM to 5:00 PM
Summary:
The incumbent is responsible for developing, coordinating, implementing, teaching and evaluating a diabetes education program for patients and their families served at Northern Light Health and for the broader community, and for the organization when reviewing standards of practice. The incumbent is responsible for the nutritional care of adult diabetes outpatients with moderate to high nutrition risk, severe disease and/or multiple, medical problems. Duties include assessment of nutritional status, recommendations on clinical efficacy of diet plans, development and implementation of care plans, and nutrition counseling. The incumbent is also responsible for overseeing the day-to-day operations of the diabetes self-management education program at all sites. The program coordinator ensures that the National Standards for Diabetes Self-Management Education (DSME) and Support are followed at all times, including data tracking and reporting of outcome data. The program coordinator must also meet and maintain the requirements of the American Diabetes Association Education Recognition Program at all times. The incumbent may have access to highly confidential patient, employee and/or organizational proprietary information, and must handle and protect the information in accordance with hospital and system policies, HIPAA requirements and the highest level of ethical standards. The incumbent is responsible for reporting all security events, potential events, or other security risks to the organization. The incumbent is responsible for participation in and completion of all patient safety initiatives appropriate to the position, and conducts all job responsibilities according to the Mission and Values of Northern Light Health.
Responsibilities:
- Completes Icare assignments on time.
- Attends every employee update.
- Assists others when schedule allows.
- Attends meetings as requested.
- Is an effective team player within the department and organization.
- Demonstrates skill in patient knowledge and skills assessment.
- Documents visit appropriately and completely within 48 hours of visit.
- Completes all forms in accordance with department and hospital policy and regulatory requirements.
- Completes other assignments as requested in a timely manner.
- Keeps area neat and uncluttered.
- Completes monthly organization assignment each month and documents on form.
- "Down time" is used productively.
- Effectively communicates with others (including patients, families, staff, providers).
- Maintains patient confidentiality at all times.
- Reports concerns/issues to supervisor.
- Handwriting is legible.
- Is an effective patient/family group leader.
- Is proficient and competent in the use and care of equipment within the department.
- Maintains or works towards CDE certification.
- Maintains licensure as Registered, Licensed Dietitian or Registered Nurse or eligible.
- Identifies individual patient needs and develops appropriate treatment/education plan.
- Submits accurate charges for visits and POC testing within 48 hours of visit.
- Makes suggestions to improve operational efficiency and cost control.
- Provides supervisors information on expenses for the next fiscal year when requested.
- Willing to accept patient "add-ons" to schedule.
Other Information:
Competencies and Skills
- Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan.
- Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of diversity, inclusion, empowerment and cooperation.
- Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved.
- Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others.
Credentials
Education
- Required Associate's Degree
Working Conditions
- Potential exposure to abusive and/or aggressive people.
- Work with computers, typing, reading or writing.
- Potential exposure to diseases or infections.
- Lifting, moving and loading less than 20 pounds.
- Prolonged periods of sitting.
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