Description:
Job Summary:
The Clinical Science Administrator II (CSA II) serves a key role in the clinical experience for medical students at Kaiser Permanente School of Medicine. The incumbent to this role will function as an advisor to faculty and/or leadership, as well as support for departmental needs and initiatives including, but not limited to, the development and maintenance of the departments business, curricular, and programmatic objectives. The CSA II performs a multi-faceted role focused on management of various departmental programs and projects, both short and long term. Dependability, accountability, organization, and flexibility are key components to successful fulfillment of this role.
Essential Responsibilities:
- Coordinates and manages all aspects of student functions and support needs within the department including, but not limited to, on-boarding, assessment, documentation, day-to-day needs, communication, personnel concerns, workflows, and deadlines.
- Coordinates and manages all aspects of faculty functions and support needs within the department including, but not limited to, on-boarding, faculty reviews, documentation, day-to-day needs, communication, personnel concerns, workflows, and deadlines.
- Assists leadership and/or faculty in preparing and submitting course- and program-related content, presentations, and other materials.
- Works with leadership to establish priorities and identify and resolve problems that are administrative in nature.
- Prepares and analyzes data as needed to help further understanding of topic(s) at hand.
- Ensures that all school policies are appropriately executed in clinical locations.
- Manages projects of moderate complexity.
- Functions as a point of contact/liaison to students, faculty, medical center sites, directors, administrators, and school administration for any issues or questions.
- Visits clinical teaching sites, as needed, to support student and/or faculty experiences and assist directors/administrators.
- Interfaces with internal and external stakeholders.
- Provides cross coverage and/or support to other administrative staff as needed.
- Supports department events and performs other duties as assigned.
This role pays an estimated base salary of $79000 - $102190 / year plus incentive pay, robust benefits and other support for those who are eligible.
Basic Qualifications:
Experience
- Minimum of five (5) years relevant healthcare, business operations, and project management.
Education
License, Certification, Registration
Additional Requirements:
- Contributes to the development of a positive departmental culture and team environment, as well as enhanced communication that facilitates developing a community of clinical educators.
- Well-developed interpersonal skills, including the ability to deal effectively with all levels of personnel.
- Excellent verbal and written communication skills.
- Time management and organizational skills; must demonstrate the ability to prioritize and accurately complete tasks independently.
- Proficient in record maintenance and report development.
- Access to vehicle for needed school and/or clinical site visits.
- Excellent technical skills (proficiency in Microsoft Word, PowerPoint, Excel, and Access or preferred scheduling software).
- Excellent problem-solving and decision-making skills.
- Conflict resolution and negotiating skills.
- Professionalism, discretion, and confidentiality.
- Basic understanding of medical and adult education.
- Ability to take initiative and ownership of multiple projects and of improving job results without being requested.
- Demonstrated success in following through and completing projects.
- Excellent organizational skills and attention to detail; anticipates contingencies.
- Displays consistency and success in adhering to deadlines.
- Receptive to feedback, willing to learn, and embraces continuous improvement.
- Ability to network, share resources, and find solutions to common problems.
- Collaborative and facilitates open and effective communication.
- Ability to work within a team-based environment.
Preferred Qualifications:
- Experience working with medical students, postgraduate students, or coordinating internships in a clerkship program, graduate education program, and/or by performing work in an administrative role planning and coordinating programs and schedules.
- Academic medicine experience.
- Knowledge of clinical operations.
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