PATIENT SERVICES SPECIALIST 2 (50% FTE, EVENINGS)
PATIENT SERVICES SPECIALIST 2 (50% FTE, EVENINGS)
Req #: 239071
Department: UW MEDICAL CENTER - MONTLAKE - ED REGISTRATION
Job Location: UW Medical Center - Montlake
Posting Date: 10/17/2024
Closing Info: Closes On 11/08/2024
Union Position: Yes
Shift: Evening Shift
Benefits: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, click here.
UW Medical Center-Montlake - ED Registration Department has an outstanding opportunity to hire a Patient Services Specialist 2.
WORK SCHEDULE:
- 50% FTE, Evening/Night Shift
- 2:30 pm - 1:00 am
POSITION HIGHLIGHTS
- The Patient Service Specialist 2 has primary responsibility for scheduling clinic appointments, processing lab requests and specimens, and clerical duties in support of the unit.
- Be a part of a team dedicated to supporting UW Medicine where Patients Are First.
PRIMARY JOB RESPONSIBILITIES
- Register patients; verify, collect and update demographic and financial information; determine eligibility for care; assign appropriate payor plans; verify eligibility and benefits for third party payors; verify insurance coverage; obtain authorizations; document comments for financial file; obtain necessary signatures for consents; collect co-payment or other patient liabilities.
- Respond to patient questions; provide directions to specified areas; assist patients in accessing hospital and community services; maintain confidentiality of patient information.
- Triage patient telephone calls to clinical staff; obtain necessary information for the return call; initiate emergency procedure when necessary.
- Communicate various types of information to patients, referral agencies, departments, physicians and the community.
- Assist patients in completing various documents such as insurance forms and other patient paperwork.
- May coordinate death procedures and complete appropriate documentation.
- Participate in the development/testing/implementation of new organizational systems.
- Act as an advocate for patients and families.
REQUIRED QUALIFICATIONS
High School graduation or equivalent AND one year of healthcare, administrative, or customer service experience OR equivalent education/experience.
ABOUT UW MEDICAL CENTER-MONTLAKE
UW Medical Center is an acute care academic medical center located in Seattle with two campuses: Montlake and Northwest. As the No. 1 hospital in Seattle and Washington State since 2012 (U.S. News & World Report) and nationally ranked in seven specialties, UW Medical Center prides itself on compassionate patient care.
ABOUT UW MEDICINE - WHERE YOUR IMPACT GOES FURTHER
UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge.
Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity.
To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450.
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment.
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