Job Summary:
Performs a variety of semi-technical and clerical duties. Fills, packages, and provides medication. Restocks to fixed levels and compounds or repackages following established policies, practices, procedures, or specific instructions and within Federal and State statutes and regulations. Performs cashiering duties such as collection of cash, check, or credit card payments for all collectible services.
Essential Responsibilities:
- Greets patients, members, and other health care personnel in a caring, helpful manner and initiates service transactions using proper forms and processes.
- Refers all inquiries or issues regarding patient care/consultation to pharmacist.
- By typing or computer entry, inputs patient and prescription information to produce labels and to assist in the prescription filling process.
- Matches prescriptions with labels. Selects proper drug and quantity to be dispensed, fills container, applies labels, and presents completed product to pharmacist for checking.
- (May perform in a hospital setting) As trained or qualified, prepares adequate supply of medication for unit dose distribution.
- (May perform in a hospital setting) Processes Clinic and Hospital Drug Requisitions. Receives, fills drug and medical supply requests. Checks stock levels per schedule. Removes outdated goods and replenishes to fixed levels.
- (May perform in a hospital setting) Fills and updates unit dose cassettes per determined supply.
- Assists with and/or provides medication (checked by pharmacist), OTC product, or supplies to the correct patient in a helpful and caring manner. Refers all consultation functions to pharmacist. Collects money if needed.
- (May perform in a hospital setting) Picks up and delivers medications and supplies to designated areas or persons per schedule (e.g., unit dose exchange, control substance, floor stock).
- Calculates price for prescriptions or orders. Sells non-prescription drugs. Collects cash, check, or credit card payments for all collectible services. Verifies information is accurate on all checks. Assures valid authorization is received for all credit card payments. Validates checks and credit slips and issues receipts accordingly.
- Balances monies, checks, and credit card charge documents daily against cash register receipts. Reconciles any discrepancies. Prepares bank deposit.
- Gathers and computes data and information for a variety of needs pertaining to health plan, non-plan, special and routine reports, studies, and statistics as necessary.
- Maintains accurate OTC charge schedules and price lists, adjusts changes.
- Orders routine bank supplies for cashiering area. Assures all equipment in cashiering area is operating in an acceptable manner. Advises supervisor of any malfunctions and/or reports same to the appropriate service company.
- (May perform in a hospital setting) Maintains appropriate level of drugs and supplies for operations.
- Orders, receives, stores, returns, credits, and discards drugs and supplies.
- Packs, compounds, reconstitutes, and distributes inventory for issue, transfer, or dispensing.
- Files prescriptions and any transaction documents of pharmacy operations timely and appropriately.
- Accepts responsibility for resolving immediate problems and accomplishing assigned tasks and reporting irregularities.
- Inspects and maintains work area and equipment in an organized, clean, safe, and efficient working condition.
- Observes and complies with department policies and procedures and organization house rules such as but not limited to safety, attendance, proper attire, and continuing education.
- Coordinates and answers incoming phone calls. Handles or directs calls to appropriate individuals.
Basic Qualifications:
Experience- Previous pharmacy experience required or in a pharmacy technician training program.
Education
- High school diploma or equivalent related experience.
License, Certification, Registration
- Pharmacy Technician Certificate from Pharmacy Technician Certification Board.
Additional Requirements:
- Demonstrated ability to safely handle and/or prepare compounds such as chemotherapeutic agents, biologicals, or other medications.
- Demonstrated knowledge of and skill in adaptability, customer service, oral communication, multi-tasking, teamwork, and written communication.
- Demonstrated knowledge of and skill in word processing, spreadsheet, and database PC applications.
- Talking to co-workers, customers, outside vendors, and on the telephone.
- Reading, writing, speaking, and understanding English.
- Training/giving and receiving instructions.
- Mathematical ability, attention to detail (e.g., organization, prioritization, proofing), concentration, and alertness.
Preferred Qualifications:
- Completion of Pharmacy technician training program.
- Post high school coursework training.
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