As part of the rollout of the MassHealth Accountable Care Organization (ACO) program, CCBC has been designated as a Behavioral Health Community Partner (BH CP) that partners with ACOs to integrate and improve health outcomes of MassHealth members with complex long-term medical and/or behavioral health needs. In its function as a Community Partner, CCBC plays a primary role in meeting the physical, behavioral and long-term care needs of members, including individuals with disabilities, mental illness, substance misuse disorders and co-occurring disorders.
Description of Position
The CP Clinical Care Manager (CCM) will manage and support supervisors and act as a liaison to Accountable Care Organizations (ACOs), Primary Care Clinicians, Emergency Department staff, and inpatient staff. The CCM will sign off on Comprehensive Assessments (CAs) and Patient-Centered Treatment Plans (PCTPs) as required by the MassHealth contract, convene and facilitate BH CP care team meetings, review reports, and help the team to address gaps in care for Enrollees.
Responsibilities
- Ensure that Care Coordinators, Recovery Support Navigators (RSN), Certified Peer Specialists (CPS), and Registered Nurses (RN) are complying with BH CP Program requirements.
- Provide training and support on Program requirements.
- Review reports on assigned, engaged and discharged Enrollees.
- Convene and facilitate daily organizational meetings.
- Oversee weekly staff meetings and group supervision.
- Ensure enactment of each Enrollee's Individual Care Plan (ICP).
- Coordinate services with other CP professional staff.
- Triage crisis situations and enact crisis interventions.
- Complete documentation in a timely fashion, including incident reporting.
- Other duties as defined by agency and/or program leadership.
Requirements
Master's degree, independent license preferred. Two or more years of supervisory experience required. Must have experience leading and facilitating teams that includes primary care clinicians and hospital clinicians preferred, and participation on such teams required. The CCM should have experience working collaboratively with state agencies, consumer advocacy groups, and/or behavioral health outpatient facilities, as well as experience in navigating client-serving systems and advocating for identified clients who are involved with behavioral health systems. The CCM should possess good organizational skills, plus effective written, verbal and computer skills; have experience in Community Support, Intensive Care Coordination, Case Management, Clinical or Program Supervision; ability to read clinical and population health reports; and experience with clientele with Serious Mental Illness (SMI), Serious and Persistent Mental Illness (SPMI), Substance use disorder, and co-occurring mental health disorder, substance use disorder and/or chronic medical conditions.
Knowledge of Core Competencies as identified by the employee's assigned department; must have a valid driver's license in the state of residence and submit a copy of satisfactory record of driving from the state of residence of registry of motor vehicles, as determined by the department vice president; must complete MA and ADP Criminal Offense Record Information (CORI) process; and must have computer literacy as related to the requirements of the position.
For more information about this position, or to send your resume:
Community Counseling of Bristol County
1 Washington St. Taunton, MA 02780
Why build your career at CCBC?
Stable and Established
- The largest, most innovative mental health and substance abuse care provider in Southeastern MA, with a 50-year history.
- We serve over 12,000 clients annually.
- Commitment to innovation and evidence-based practice.
- Commitment to erasing the stigma that can surround trauma, mental illness, and addiction.
- A short commute from both Boston and Providence.
- 3 weeks paid vacation to start.
- 12 paid holidays and sick leave.
- Health, dental, disability, and life insurance.
- 403-b with up to 5% employer match.
Make Recovery a Reality
Working with CCBC gives you the chance to change your own path while helping others find theirs. As you provide hope and healing to people who need it most, you'll be just as inspired by the quality of people you work with as the outcomes you provide together. Join us and be a part of the next success story.
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