Position is responsible for performing appointment scheduling for a high-volume multi-physician specialty care practice, including coordination of surgeries, and/or surgical procedures at multiple locations.
Required Minimum Knowledge, Skills, and Abilities (KSAs)
Education: High school graduate or equivalent preferred.
License/Certifications: N/A
Experience: N/A
Knowledge and skills in using office equipment.
Knowledge of customer service concepts and techniques.
Excellent organizational skills with the ability to accomplish multiple tasks and have the flexibility to meet changing demands on a daily basis.
Excellent communication and interpersonal skills with the ability to communicate clearly in person and on the phone.
Ability to read, understand and follow oral and written instructions.
Ability to maintain confidentiality.
Ability to work independently and as a team member with minimal direct supervision.
Ability to maintain a professional manner even under stressful situations.
MaineHealth policy requires all care team members to be vaccinated, including for Covid-19 and influenza, subject to eligibility for medical or religious exemptions which can only be granted in compliance with applicable law.
MaineHealthvalues diversity and is an Equal Opportunity/Affirmative Action employer. Federal and state lawsprohibit discrimination in employment because of race, color, national origin, religion, age, sex,sexual orientation, disability or veteran status.
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