This is a benefited, fulltime position generally working 8am-5pm Monday-Friday (no weekends). Located in Sorrento Valley at the Qualcomm Employee Health Centers. You will be expected to float between both clinics as needed.
Why Qualcomm Employee Health Centers?
- Unique opportunity to work in an employer-based health center that is nimble, multi-disciplinary, and innovative.
- Located in beautiful, sunny San Diego, join the high functioning, motivated healthcare team that takes customer service to the next level.
- Enjoy access to the onsite gym, free parking, and shuttle service between the two sites.
Why join Scripps Health?
AWARD-WINNING WORKPLACE:
- Made Becker's 150 Top Places to Work for 2024
- Recognized by Newsweek as one of America's Greatest Workplaces for Diversity in 2024
- #5 in Fortune Best Workplaces in Healthcare 2023
- #78 in PEOPLE Companies that Care 2023
- #95 in Fortune 100 Best Companies to Work for 2023
- Nearly a quarter of our employees have been with Scripps Health for over 10 years
What you'll do:
- Performs patient care responsibilities during patient appointments to include proper patient identification, vital signs, medication reconciliation, POC testing, and appropriate documentation of patient care activities/issues/concerns in chart/EMR.
- Completes phlebotomy through venipuncture or capillary punctures, ensures sample integrity and executes the crucial pre-analytic and analytic steps of the procedure.
- Assists providers with procedures in an organized, efficient manner while consistently adhering to infection control principles by use of standard precautions, PPE equipment, hand hygiene, waste disposal/reporting and cleaning of equipment.
- Adheres to prescribed workflows.
- Properly prepares, documents and administers medication in accordance with provider orders and ensures accuracy through verification of a licensed staff member.
- Ensures supplies are available for providers, stocks rooms, and ensures all supplies and medications are appropriate for use and not expired.
- Responds to patient requests accurately and timely to include follow-up calls, patient portal messages, prescription refill requests, lab/imaging results notification, and appointment scheduling within their scope of practice.
- Coordinates and maintains customer satisfaction/service and communication among patients, physicians and other internal customers.
- Exhibits excellent communication skills with patients/family members when scheduling patient appointments, taking messages, explaining processes/procedures etc. as directed by the provider and within the scope of practice.
- Adheres to Scripps’ guidelines when promptly answering phones, scheduling patient appointments, entering authorizations, checking in/out patients and other duties as requested for patient care and within their scope of practice.
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