Employment Type:
Full time
Shift:
Day Shift
Description:
Come help lead our Patient Access team at Mercy Medical Center, a member of Trinity Health Of New England!
Position Purpose
The team leader is responsible for pre-registration, registration, and admission functions. This team lead position will ensure a smooth workflow for the registration team. They will monitor copayments, productivity, and cover open shifts as needed. This person works closely with other Department Leadership.
What you will do
Greet patients at specific service areas and check a pre-registered patient into the registration system by elevating the patient visit in the system, verifying demographic information, and collecting patient liability.
Collect, process, and reconcile patient liability when indicated by following department procedures.
If the patient has not been pre-registered, complete the patient registration process.
Work with multiple department/hospital and web-based systems.
Minimum Qualifications
Minimum High School diploma or equivalent.
3-5 years of admitting experience required.
Patient access hospital experience strongly preferred.
Medical Office, hospital, or physician billing experience.
Knowledge of medical terminology and medical insurances.
Position Highlights and Benefits
Ministry/Facility Information
Mercy Medical Center has established itself as one of the leading providers of health care services in Western Massachusetts. Mercy Medical Center is a 182-bed acute care hospital in Springfield. Other facilities include Mercy's Rehabilitation Hospital, a comprehensive hospital-based rehabilitation center on the campus of Mercy Medical Center and Brightside for Families and Children, an outpatient service offering counseling and family support programs.
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
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