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Position Summary
Coram/CVS Health is looking for customer service-oriented professionals to join our team as a Pharmacy Clerk! In this fast-paced and dynamic role, you will work alongside our Pharmacist by communicating with patients, Physicians, and other health care professionals regarding the coordination of home infusion orders. You will be responsible for ordering and maintaining inventory, gathering, and organizing patient information, and ensuring patient documentation is up to date in our electronic database. At Coram, we believe that Pharmacy Clerks are a key part of maintaining constant communication between our branch team members and clients; therefore, creating a positive experience for our patients.
Key Responsibilities:
- Assist with maintenance of patient files, sort and file Physician Orders and all clinical documentation.
- Provide administrative support to the specialty team - typing/faxing/tracking physician's orders, discharging patient from service, filling of paperwork in the correct sections of medication.
- Call patient to confirm delivery, coordinating with internal team members, documenting discussion in progress notes, rescheduling patient for subsequent deliveries.
- Track patient pumps - swapping out when pump is due for PM and retrieving pumps when patient discharges from services.
Typical work hours for this position are Monday - Friday 8:30 am to 5:30 pm with 1 hour lunch, with an opportunity for overtime based on business need. This is a full-time, permanent career that offers excellent Medical, Dental and Vision coverage, a competitive 401K, and additional benefits.
Required Qualifications
- Minimum one-year customer service experience.
- Minimum one-year experience working in Microsoft Office, specifically Excel, Outlook & Word.
- Strong verbal and written communication skills.
- Demonstrated ability to work with a sense of urgency and pay close attention to detail.
Preferred Qualifications
- Demonstrated ability to work independently and as a team.
- Experience in home health and/or healthcare industry.
- Knowledge of medical terminology.
Education
High School diploma or GED equivalent.
Pay Range
The typical pay range for this role is: $17.00 - $32.74. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long-term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.
CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.
You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.
CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions.
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