Introduction
Are you looking for a work environment where diversity and inclusion thrive? Submit your application for our Case Manager opening with TriStar Summit Medical Center today and find out what it truly means to be a part of the HCA Healthcare team.
Benefits
TriStar Summit Medical Center offers a total rewards package that supports the health, life, career, and retirement of our colleagues. The available plans and programs include:
- Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
- Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance, and more.
- Free counseling services and resources for emotional, physical, and financial well-being.
- 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service).
- Employee Stock Purchase Plan with 10% off HCA Healthcare stock.
- Family support through fertility and family building benefits with Progyny and adoption assistance.
- Referral services for child, elder, and pet care, home and auto repair, event planning, and more.
- Consumer discounts through Abenity and Consumer Discounts.
- Retirement readiness, rollover assistance services, and preferred banking partnerships.
- Education assistance (tuition, student loan, certification support, dependent scholarships).
- Colleague recognition program.
- Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence).
- Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Note: Eligibility for benefits may vary by location.
We are seeking a Case Manager for our team to ensure that we continue to provide all patients with high-quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!
Job Summary and Qualifications
The RN CM is responsible for promoting patient-centered care by coordinating the plan of care for the patient stay, managing the length of stay, ensuring appropriate resource management, and developing a safe appropriate discharge plan in collaboration with the multidisciplinary team. The RN CM facilitates the progression and transition of care using established criteria and in conjunction with the multidisciplinary team. The RN CM will coordinate activities that promote quality outcomes and patient throughput while supporting a balance of optimal care and appropriate resource utilization.
Position Qualifications:
- Bachelor’s prepared RN with current state licensure. In lieu of BSN, RN must have 5 years case management experience and complete a bachelor’s of science in nursing within 2 years of hire date.
- 5 years of nursing experience with 2 years critical care or 3 years nursing experience with 2 years case management experience preferred.
- Certification in case management, nursing, or utilization review preferred.
- InterQual experience preferred.
- Ability to establish and maintain collaborative and effective working relationships.
- Ability to communicate effectively in oral, written, and electronic formats.
- Demonstrates analytical and critical thinking abilities with proactive decision-making and negotiation skills.
General Essential Functions:
- Provides case management services for both inpatient and observation patients as assigned.
- Identifies patients who are at risk for adverse outcomes during the transition from one level of care/setting to another.
- Performs a comprehensive assessment of psychosocial, medical, and discharge needs of patients/family along with an assessment of resources appropriate and available to the patient/family.
- Reassesses the patient’s clinical condition as indicated. Considers patient’s readmission status or risk of readmission and develops strategies to mitigate including education on appropriately accessing healthcare resources, preventative education, and community-based resources.
- Coordinates the plan of care and drives the discharge plan by collaborating with the multidisciplinary health care team and in particular with the patient's physician to facilitate a successful care transition.
- In partnership with Social Services, the RN CM is responsible for ensuring the post-acute medical needs and level of care are appropriate.
- The RN CM is responsible for timely referral to Social Services when risk factors for psychosocial determinants of health are identified.
- Involves patient, family/responsible/significant others in identifying and clarifying needs and expectations to develop mutual and realistic goals.
- Evaluates progression of care using evidence-based tools and approved criteria (InterQual) throughout the episode of care; escalates progression and transition of care issues through the established chain of command.
- Makes appropriate referrals to third party payer, disease, and case management programs for recurring patients and patients with chronic disease states.
- Facilitates patient throughput with an ongoing focus on an effective care transition, quality, and efficiency.
- Documents professional recommendations, discharge plan, care coordination interventions, and case management activities to effectively communicate to all members of the health care team.
- Align patient’s needs with available resources to ensure a safe discharge/transition.
- Acts as a liaison through effective and professional communications between and with physicians, patient/family, hospital staff, and outside agencies.
- Actively seeks ways to control costs without compromising patient safety, quality of care, or the services delivered.
- Directs activities to identify and provide for the needs of the under-resourced patient population to include patient education activities, patient assistance programs, and community-based resources.
- Participates in performance improvement activities including, but not limited to, identifying, documenting, and intervening when avoidable days occur.
- Adheres to established policy and procedure and standards of care; escalates issues through the established chain of command timely.
- Demonstrates knowledge of regulatory requirements, HCA Ethics and Compliance policies, and quality initiatives.
- Serves as an advocate for patient's rights, needs, and values; ensuring that patients’ ethnic, cultural, or religious values, beliefs, preferences, and needs are considered and aligned.
- Demonstrates knowledge of human growth and development, assessment, types of treatment, and care of patients appropriate to the ages of patients.
- Promotes internal and external customer services initiatives.
- Utilizes critical thinking skills to meet the needs of individual patients.
- Demonstrates ability to perform technical skills and procedures.
- Documents all patient care.
- Participates in Performance Improvement activities as assigned.
- Works with Business Office to manage issues.
- Other duties as assigned.
TriStar Summit is a 200 bed comprehensive facility. We serve Davidson, Wilson, and surrounding counties. We include a Level III Trauma Center. We offer a full array of acute care services. These include cardiology, oncology, orthopaedics/spine, rehabilitation, and women’s services. We are an Accredited Chest Pain Center with PCI. We are a Primary Stroke Center. TriStar Summit is a leading provider of emergency heart and stroke care.
"Across HCA Healthcare’s more than 2,000 sites of care, our nurses and colleagues have a positive impact on patients, communities, and healthcare. Together, we uplift and elevate our purpose to give people a healthier tomorrow." - Jane Englebright, PhD, RN CENP, FAAN, Senior Vice President and Chief Nursing Executive
If you find this opportunity compelling, we encourage you to apply for our Case Manager opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing apply today!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.