Job Location: Bearss Home Office - Tampa, FL
Position Type: Full Time
Education Level: 4 Year Degree
Travel Percentage: Negligible
Job Shift: Day
Job Category: Health Care
Position Summary
The Crisis Center of Tampa Bay brings help, hope and healing to people facing serious life challenges or trauma resulting from sexual assault or abuse, domestic violence, financial distress, substance abuse, medical emergency, suicidal thoughts, emotional or situational problems. The Nurse Manager is responsible for the day-to-day clinical operations of Sexual Assault Services. This position reports to the Director of Sexual Assault Services and in his or her absence the Senior Director of Client Services.
Strategic/Transformational Duties and Responsibilities
- Responsible for the day-to-day medical clinic operations of the Sexual Assault Services program, maintain medical supplies, provide quality assurance of exams and all clinical procedures, and clinically train and supervise nurse examiners. Conducts initial exams and follows up as needed.
- Involves internal and external stakeholders in the performance quality improvement (PQI) process; reviews data to improve services and determines needed updates to procedures and outcomes.
- Serves as a consultant to other agencies, as requested, and when approved by supervisor.
- Provides in-service training to internal and external partners.
Transactional/Administrative Duties and Responsibilities
- Recruit, train, supervise, schedule, and oversee performance management of nurse examiners.
- Conduct sexual battery examinations within 120 hours of sexual assault on both males and females aged thirteen and older when requested by law enforcement or by victim.
- Provide referrals to evaluate for sexually transmitted diseases.
- Serve as an expert for the criminal justice system in sexual battery prosecutions.
- Maintain medical supplies at the Sexual Assault Service office(s).
- Maintain facilities and equipment at the Sexual Assault Service office(s).
- Coordinate and post call schedules.
- Quality improvement (PQI) process per agency procedure (supervisory chart reviews).
- Conduct in-service training as applicable.
- Assist the Director of Sexual Assault Services and Medical Director with review and maintenance of the Sexual Assault Services policies and procedures manual.
- Attend agency-related meetings, as approved by supervisor.
- Perform such other duties as may be assigned by supervisor.
Supervisor Responsibilities
Directly supervise Nurse Examiners. Perform supervisory responsibilities by managing and allocating employee resources in accordance with company policies, applicable laws, and company initiatives/goals. Responsibilities include interviewing, hiring, training, and developing employees; planning, assigning, and directing work (including scheduling); appraising performance; rewarding, coaching, and disciplining employees; addressing complaints and resolving problems.
Required Competencies
- Cooperation/Teamwork: Works toward win/win solutions. Deals with conflict collaboratively. Develops effective working relationships.
- Engaging Communication: Relates to people in an open, honest, sincere manner. Communicates ideas clearly.
- Customer Service (Internal & External): Recognizes and attends to important details with accuracy and efficiency.
- Adaptability: Adapts readily to changes. Works effectively under stress.
- Problem Solving: Views problems as opportunities to create new solutions.
- Judgment: Gathers sufficient input before making decisions.
- Valuing & Fostering Diversity: Demonstrates respect for individual differences.
- Self-Management: Takes responsibility for one's behavior and well-being.
Education and Experience
- Florida Advanced Registered Nurse Practitioners License preferred.
- SANE A Board Certified preferred (or eligible to become certified within 12 months of hire).
- At least three (3) years' experience in one or more of the following: supervision and administration, gynecology, midwifery, emergency room specialized training in assessment of sexual assault, acute crisis situations, trauma and/or medical situations.
Knowledge, Skills, and Abilities
- Knowledge of methods of gynecological examinations.
- Knowledge of protocol for collecting evidence and processing specimens.
- Knowledge of the criminal justice system as pertaining to sex crimes.
- Ability to supervise staff and conduct sexual examinations.
- Maintains reliable transportation to/from work and between meetings and trainings, when necessary.
- Complete Advocacy Core Training as required by FCASV within 1 month of hire.
Physical Demands/Working Conditions
Physical Requirement: The employee is regularly required to sit, talk, walk, and to stand for an extended period while providing exams. The employee must be available to serve on-call and to provide exams on a 75-minute notice.
Working Conditions: Duties are performed primarily in an office/clinic setting. May be exposed to changing weather conditions when traveling outside the office for meetings or trainings.
Travel: Minimal. Travel requiring personal transportation is required between Tampa and Ruskin clinic locations.
Hours: Full time, 40 hours per week with a variable schedule to meet operational needs, including on-call responsibilities after hours and holidays.
This job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give a general sense of the responsibilities and expectations of this position.
CCTB is committed to a policy of equal employment opportunity and affirmative action for our applicants and employees. It is our policy to apply recruiting, hiring, training, promotion, compensation and professional development practices without regard to actual or perceived race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, disability or certain classifications based on genetic information, marital status, or any other characteristic protected by federal, state, or local laws.
