As Manufacturing Tech I, you will quote and perform preventative and demand maintenance on industrial equipment. The position also provides technical support for industrial equipment via phone and email. The work will be carried out at the Excelitas Noblelight Service center in Gaithersburg, Maryland and customer sites.
Your role and responsibilities
- Maintain a high-level of customer satisfaction through virtual and in person interactions;
- Evaluate and repair electromechanical industrial equipment;
- Provide on-site preventative maintenance, startup, and training services;
- Troubleshoot and handle customer problems via telephone and email;
- Review warranty issues on customer equipment;
- Provide repair quotations for service of customer-owned equipment;
- Manage assigned projects from inception to completion;
- Assist in assembly of electromechanical equipment for custom projects;
Required Qualifications
Associate’s degree in related area with 2 years of related experience; or high school graduate with 5 years of related experience.
- Demonstrated mechanical and technical aptitude;
- Experience using volt meters and other test equipment;
- Ability to travel on short notice;
- Good planning and organizational skills;
- Proficient in use of Microsoft Word and Outlook;
- Experience with ERP systems such as SAP a plus;
- Ability to communicate technical information in verbal and written formats;
- Ability to work without direct supervision;
- Ability to lift at least 75 lbs;
- Ability to retain knowledge and learn more Heraeus products;
- Ability to distinguish colors on electrical components;
Pay is up to $40.00/hour
This position requires the use of information which is subject to the International Traffic in Arma Regulations (ITAR)
Visa sponsorship is not available for any position at Excelitas
Minorities/Females/Disability/Veterans/Gender Identity/Sexual Orientation are encouraged to apply.
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Requirements
Excelitas Nobelight is seeking leaders and innovators to join our global team!
PLEASE READ AND AGREE TO THE STATEMENT BELOW TO PROCEED AND SUBMIT YOUR APPLICATION FOR THIS ROLE:
Thank you for your interest in Excelitas. We respect your privacy . We need your consent to save your contact information and CV and for you to confirm that we can contact you in the future. Please know that Excelitas will never share or sell your contact data.
Declaration of Consent under Data Protection Legislation
I consent to the collection, processing and use of the data submitted here by Excelitas Technologies Corp. and its affiliated companies under the condition that such use is limited to recruitment opportunities. I understand that the information I provide shall be retained for a period no longer than one year, after which time it will be deleted.
PLEASE READ AND AGREE TO THE STATEMENT BELOW TO PROCEED AND SUBMIT YOUR APPLICATION FOR THIS ROLE:
Thank you for your interest in Excelitas. We respect your privacy . We need your consent to save your contact information and CV and for you to confirm that we can contact you in the future. Please know that Excelitas will never share or sell your contact data.
Declaration of Consent under Data Protection Legislation
I consent to the collection, processing and use of the data submitted here by Excelitas Technologies Corp. and its affiliated companies under the condition that such use is limited to recruitment opportunities. I understand that the information I provide shall be retained for a period no longer than one year, after which time it will be deleted.
YES, I AGREE to the storage and use of my data by Excelitas to contact me for the purpose detailed above.
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