Position Overview
The Diagnostics Hematology Specialist will contribute to Adaptive’s overall sales objective by utilizing their Hematology / Oncology background, relationships, and successful sales experiences to perform assigned sales-related activities to exceed sales goals. This sales role is primarily responsible for the sales growth of all their targeted accounts in the assigned geography. The ideal candidate will be capable of managing the territory and administrative requirements efficiently to drive product sales. This role will act as the primary customer contact for physicians, advanced practice providers, and other healthcare professionals with products, services, and information to enable customers to use and prescribe Adaptive’s portfolio of products safely and effectively.
Key Responsibilities and Essential Functions
- Demonstrate clinical/disease and product expertise and deliver strategic customer education to ensure appropriate patient identification and Clonoseq utilization.
- Work cross-functionally with internal partners and stakeholders to build and implement strong business plans.
- Holistically support and manage territory accounts by creating relationships with physicians, allied healthcare professionals, and business stakeholders.
- Promote Adaptive’s diagnostics products through calls on targeted physicians in assigned territory to implement sales, marketing, and patient support programs to get and keep indicated patients on our products.
- Develop and aggressively implement a territory business plan to meet customer needs and achieve sales goals.
- Identify customer changes and ensure through coordinated communication and planning, that appropriate people and resources are allocated to address the change.
- Perform all administrative functions required of the position, including reporting call activity and customer information into the appropriate call reporting system in a timely manner, submitting expenses, etc.
- Assist in the identification and resolution of issues, opportunities, and communicate proactively to marketing and sales management.
- Train and educate physician support staff on the proper use and handling of Adaptive’s diagnostics products.
Position Requirements (Education, Experience, Other)
- A. / B.S. + 5 years of related experience such as previous pharmaceutical, diagnostic, or medical device sales experience.
- 3 + years’ experience in hematology or oncology, biotech, life science, or diagnostic sales; oncology lab service background a plus.
- Strong technical background in molecular biology, genomics, next-generation sequencing, or immunology a plus.
- Must have a self-starting, self-managing independent work style. Dedicated to making customer service a priority.
- Must be results-oriented with a strategic focus on sales.
- Ability to measure and analyze key performance indicators (ROI and KPIs).
- Well-developed professional and strategic selling skills with a proven ability to grow key accounts by building and leveraging networks inside and outside the life science and research areas of key institutions and companies.
- Excellent listening, time management, organizational, and interpersonal skills.
- Ability to effectively communicate the relevant application of our technology to a wide range of research specialties.
- Demonstrated ability to work in a team environment and skillfully bring together appropriate internal resources to meet specific customer needs.
- Enjoys a fast-paced, rapidly changing environment and can confidently operate with a great deal of self-sufficiency.
- Experienced using Salesforce or similar CRM database to effectively manage territory business.
Working Conditions
This is a field-based position. Travel requirements may exceed 60%.
Compensation
Salary Range: $136,000 - $204,000
Other compensation elements include:
- Equity grant
- Incentive compensation
- Transportation reimbursement
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