Company OverviewEmpower is a visionary healthcare company committed to providing quality, affordable medication to millions of patients across the nation. We hold the distinguished position of being the largest 503A compounding pharmacy and FDA-registered 503B outsourcing facility in the country serving the functional medicine markets.
What sets us apart is our relentless focus on three core values: People, Quality and Service. Our dedicated team of professionals collaboratively works to break new ground in the fields of manufacturing, distribution and quality control, providing a uniquely integrated approach to healthcare. Leveraging our vertical integration of the pharmaceutical supply chain, state-of-the-art technology, and a commitment to excellence, we are constantly pushing the boundaries of what is possible in medication accessibility and affordability.
You're not just starting a job; you're joining a mission. We believe in empowering our team to innovate, grow, and drive real change in the healthcare industry. If you're a forward-thinker who thrives in a fast-paced, transformative environment, Empower is the place for you. Here, you’ll be encouraged to share your ideas, expand your skill set, and contribute to projects that genuinely make a difference. We prioritize the well-being of our team members, and we offer a supportive and engaging workplace where your contributions are not just recognized but celebrated.
Let’s revolutionize healthcare, together. Join us and be a part of something extraordinary.
Position SummaryThe Supervisor, Microbiology Laboratory plays a vital role in maintaining the quality and safety of Empower Pharmacy’s products by overseeing the day-to-day operations of the microbiology lab. This position is integral to ensuring timely, accurate microbiological testing and compliance with regulatory requirements, aligning with Empower's core values of people, service, quality, and innovation. The supervisor leads the team in delivering key lab results that directly support the production and release of pharmaceutical products.
This role is responsible for managing the microbiology lab personnel and ensuring the successful execution of critical laboratory activities, such as environmental monitoring, sample testing, and method validations. The Supervisor also plays a key role in addressing complex investigations, including Out of Specification results, and implementing appropriate corrective actions. By overseeing the use of essential microbiology technologies like sterility test equipment and endotoxin testing instruments, the Supervisor ensures that operations adhere to industry best practices and Food and Drug Administration (FDA) standards.
In addition to leading lab operations, the Supervisor collaborates closely with cross-functional teams in Quality Assurance (QA), Manufacturing, and Regulatory Affairs to facilitate the release of products that meet Current Good Manufacturing Practice (cGMP) standards. This role is also responsible for developing and mentoring the microbiology team, fostering a culture of continuous improvement and accountability while maintaining strict adherence to safety and hygiene regulations.
If you are passionate about microbiology, this is a key leadership role where you can make a direct impact on the production of life-saving medications. Empower Pharmacy invites you to join our mission to produce innovative medications, helping people live healthier, happier lives, while expanding access to affordable healthcare solutions.
Duties and Responsibilities- Supervises the microbiology laboratory and personnel, managing day-to-day activities to meet critical deliverables and timelines.
- Supports complex laboratory investigations (Out of Specification) on root causes and implementation of proper actions.
- Supports the implementation and operation of microbiology lab technologies, ensuring compliance with regulatory requirements and industry best practices.
- Supports environmental monitoring of classified aseptic production rooms by managing sample incubation, results readout, results reporting, and review of data.
- Supervises the development of raw materials and finished product specifications and testing methods and supports QA in Certificate of Analysis (COA) issuance and product release.
- Oversees microbiology-related projects such as method transfers, method development, validations, and investigations, while also supporting and implementing continuous improvement initiatives.
- Manages team to ensure products meet cGMP COA specifications for identity, purity, strength, and safety.
- Collaborates cross-functionally with QA, Manufacturing, and Regulatory Affairs to support product release and investigation activities.
- Provides guidance, feedback, and direction to the microbiology team, fostering a culture of collaboration, accountability, and continuous improvement.
- Adheres to personal hygiene, garbing and Personal Protective Equipment standards per United States Pharmacopeia regulations.
- Performs other duties as assigned.
While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. The employee is regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
Knowledge and Skills- Demonstrated ability to work independently and take initiative on scheduling and meeting deadlines.
- Demonstrated leadership and skillset behaviors that foster an environment of teamwork and collaboration.
- Good working knowledge of FDA and cGMP, and data integrity requirements.
- Proficient in Microsoft Office Skills-Excel, Word, PowerPoint, and Outlook.
Key Competencies
- Customer Focus: Ability to build strong customer relationships and deliver customer centric solutions.
- Optimizes Work Processes: Know the most effective and efficient processes to get things done, with a focus on continuous improvement.
- Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives.
- Resourcefulness: Secures and deploys resources effectively and efficiently.
- Manages Complexity: Makes sense of complex, high quality, and sometimes contradictory information to effectively solve problems.
- Ensures Accountability: Holds self and others accountable to meet commitments and objectives.
- Situational Adaptability: Adapts approach and demeanor in real time to match shifting demands of different situations.
- Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Values
- People: Our people define who we are as a company, and we believe that understanding and addressing the needs of our team, clients, and community is fundamental to fostering a culture of support and growth.
- Quality: Quality stands at the core of our mission, reflecting our commitment to excellence in every medication we produce.
- Service: We are here to serve others. Every interaction with our patients, providers, employees and other stakeholders comes from a place of service.
- Innovation: By continuously exploring new methodologies and embracing technology, we ensure that every solution we offer is at the forefront of pharmaceutical care.
Experience and Qualifications- Bachelor's degree in Microbiology, Biology, Biochemistry, or related field required, Master’s degree preferred.
- Minimum of 5 years of experience in a microbiology laboratory required.
- Minimum of 2 years of supervisory experience preferred.
- Thorough experience with compendial testing: United States Pharmacopeia, and regulatory requirements (Food and Drug Administration and cGMP) required.
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