at Johnson Controls Inc. in Roswell, Georgia, United States
Job Description
Build your best future with the Johnson Controls team
As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away!
What we offer
- Paid vacation/holidays/sick time - 15 days of vacation first year
- Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one
- Extensive product and on the job/cross training opportunities with outstanding resources
- Encouraging and collaborative team environment
- Dedication to safety through our Zero Harm policy
- Company vehicle, tools, and equipment to complete all jobs
- JCI Employee discount programs (The Loop by Perk Spot)
What you will do
This position is located remotely within the USA to centrally support the branch level of operations related to machinery and equipment diagnostics. Qualified candidates will have 15+ years of experience in HVAC equipment repair, maintenance, and troubleshooting. They will also be expected to perform most of the daily activities using computers and programs that assist in diagnostics and reporting of various types of machines including chillers (water and air cooled), cooling towers, pumps, and AHUs.
A strong background in chiller operations and troubleshooting is required. Experience with Excel, Word, and fundamental computer applications like Outlook, Chrome, and IE are a benefit for this position.
Working remotely (not located in Milwaukee) is an option for this position. Computer hardware and applications will be provided along with phone applications needed to support branch operations. If remote, you will be expected to operate and utilize various applications to diagnose and report on machinery condition with minimal oversight. Training will be provided, but basic computer knowledge and operation will be preferred. You will also be expected to log into a phone support queue to provide technical support to customers (internal and external).
As a member of the Connected Chiller Support Team, you will work with other analysts with various skill sets including chiller diagnostics, HVAC general diagnostics, vibration, oil, refrigerant, and motor current analytics. The future will be passionate about artificial intelligence and advanced machine learning. You will help build the future of our diagnostics platform that supports our service organization and keeps Johnson Controls on the leading edge of efficient, technically advanced service delivery business.
How you will do it:
- Analyze performance and condition data utilizing engineering principles and software tools.
- Perform daily dashboard review and deep dive analytics on remotely connected equipment.
- Generate reports with observations and recommendations on the performance, condition, operation, and maintenance of building equipment and systems.
- Review reports generated by others to ensure quality and accuracy.
- Direct day-to-day activities related to data analysis, report generation, and field support.
- Provide advanced support to field account teams for interpreting the data and reports in order to improve the operations and maintenance of building equipment and systems.
- Work with the field to improve general operation and maintenance processes.
- Provide advanced sales support to field account teams in estimating, proposing, and selling new services and equipment retrofits.
- Research new equipment and system types and identify and approve new data analysis techniques and rules to expand the scope and quality of connected services.
- Train other team members and field technicians on data analysis, report generation, and field support.
- Direct software developers and IT...
Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/tomorrowneedsyou.
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