Lead Patient Registration Specialist
Location
Saint Alphonsus Regional Medical Center - Boise, Idaho
Employment Type:
Full time
Shift:
Day Shift
Description:
At Saint Alphonsus Health System, we are looking for people who are living out their calling. We want you to be passionate about coming to work, and challenged to achieve your potential. Living by these virtues, we pride ourselves on exceptional service and the highest quality of care.
We are looking for a highly motivated individual to work as our Lead Patient Registration Specialist at Saint Alphonsus in Boise!
Under the guidance of the manager, this position is expected to perform a higher level of generally more complex job specific responsibilities. Greets patients and family members in a professional and courteous manner. Obtains, and verifies demographic, clinical, financial, and insurance information during the (pre)-registration process, accepts point of service payments or provides guidance for payment options, and clears the patient for service delivery. Acts as the primary point of contact between the Patient Access Concierge Team and management.
SKILLS, KNOWLEDGE, EDUCATION AND EXPERIENCE:
- High school diploma or an equivalent combination of education and experience.
- Associate degree in Accounting or Business Administration highly desired.
- Past work experience of at least 2 years within a hospital or clinic environment, an insurance company, managed care organization or other health care financial service setting, performing medical claims processing, financial counseling, financial clearance, accounting, or customer service activities is required.
- Working knowledge of medical terminology, anatomy and physiology, and medical record coding (ICD-10, CPT, HCPCS) is preferred.
- Completion of regulatory/mandatory certifications and skills validation competencies preferred. Completion of certification and skills competencies such as the Certified Revenue Cycle Specialist Professional (CRCSP) through the American Association of Healthcare Administrative Management (AAHAM) and/or Certified Healthcare Access Associate (CHAA) through the National Association of Healthcare Access Management (NAHAM) is preferred.
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
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