General Summary of Position
MedStar Health is looking for a Clinic Assistant to join our team! We are looking for someone organized, timely, detail-oriented, and with a friendly attitude who has customer service skills for interacting with patients, including communicating with patients and family members of diverse ages and backgrounds. As a Clinic Assistant, you will perform a variety of clerical and patient care duties essential to the daily operation. These duties include but are not limited to assisting with medical record operations daily; greeting, registering, and escorting patients; completing set-ups and clean-up for patient care; turning over patient rooms; performing other patient care duties as determined by the therapist. Join one of the largest healthcare systems in the Baltimore-Washington metro region, also recognized as one of the "Healthiest Maryland Businesses". Apply today and learn how MedStar Health can be your next great career move!
Primary Duties:
- Greets all patients professionally. Informs therapist of patient arrival and escorts patient as needed.
- Prepares treatment rooms and areas for evaluations and treatment.
- Is timely and punctual in addressing the needs and expectations of the therapists and patients.
- Assists with patient treatment as directed by therapist and/or provides coverage as appropriate and needed.
- Under the close supervision of a therapist, may assist with predetermined, well-defined treatment sessions to include but not limited to exercise program, ambulation, transfer activities, balance activities, preparations for a swallowing study.
- Routinely stocks the linen cabinets and maintains appropriate levels of linen.
- Empties dirty linen hampers as indicated or as requested by supervisor.
- Maintains all clinical supply par levels according to established levels.
- Assists in the ordering of new supplies as directed by their supervisor.
- Informs supervisor of patient and clinical system maintenance, workflow, and other clinical processes regularly.
- Follows established policies and procedures for cleaning and maintaining all equipment (mat tables, mats, clinic surfaces, paraffin, modalities, hot pack machine, etc.).
- Cleans mat tables and all equipment after every use.
- Assists with ensuring that all equipment is put in its proper place and that the treatment areas and storage rooms are neat and orderly.
- Reports any broken or missing equipment to supervisor.
- Performs all administrative tasks as assigned.
- Prepares the schedule for the next day.
- Adheres to schedules to maintain efficient patient care delivery.
- Answers telephones as needed with the correct salutation and a smile in their voice.
- Completes other administrative assignments or duties as requested.
- Anticipates any potential safety issues.
- Recognizes the need for and requests professional assistance with patient's condition changes and communicates effectively with appropriate professional.
Qualifications:High School Diploma or GED. BLS (Basic Life Support) through American Heart Association within 3 months of hire.
This position has a hiring range of $17.5 - $28.73
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