2nd shift
32 Hours
JOB SUMMARY:
The Unit Receptionist/Patient Care Technician (UR/PCT) will have the opportunity to perform clerical duties and facilitate the smooth functioning of the Intensive Care Unit (ICU). Under the direction of a Registered Nurse or Licensed Practical Nurse, this role assists the staff nurse with specific patient activities.
ESSENTIAL RESPONSIBILITIES:
- Completes all necessary forms, requisitions, communications and special projects as assigned.
- Accurately transcribes physicians' orders.
- Acts as a central communication resource at the nursing station for all patient care activities.
- Maintains excellent customer service and patient confidentiality.
- Accurately inputs and retrieves data.
- Initiates, maintains, replaces, or completes various clerical forms, reports, supplies, etc.
- Assists patients and nurses as necessary with ADL, Vital Signs, and patient Plan of Care.
- Assists patients and nurses with lifting and positioning, using proper body mechanics.
- Functions in role of Constant Attendant and responds to Resusci-team page and Crisis Team page when directed by Nurse Director/designee.
- Transports (or assists with transport) of patients to other units or departments as necessary.
- Reports any changes observed in condition or behavior of patients.
KNOWLEDGE, SKILLS, AND ABILITIES:
- Basic knowledge of Microsoft Windows, Office, PowerPoint and Excel.
- Strong organizational ability; ability to prioritize and manage multiple tasks.
- Excellent customer service attitude.
- Strong interpersonal skills and proactive approach.
- Flexibility in performing personal work while assisting others with requests; ability to re-prioritize work adjusting to changing assignments.
- Ability to perform well under pressure.
- Demonstrates the proper handling of confidential medical information; strong work ethic.
- Professional communication skills, both oral and written.
QUALIFICATIONS:
- High School diploma or equivalent required.
- Upon hire, a current CNA certification, or completion of one year of clinical experience in an accredited RN nursing program, or EMT-B, or equivalent (i.e., documented/verified years of acute care hospital experience as a CNA) is required.
- Current AHA Healthcare Provider CPR certification or equivalent within 3 months of hire is required.
- Experience in clerical or receptionist position preferred.
- Previous experience in an acute care environment preferred.
Day Kimball Healthcare is a non-profit, integrated medical services provider comprised of Day Kimball Hospital, healthcare centers in Danielson, Dayville, Plainfield and Putnam, Day Kimball HomeCare, Hospice & Palliative Care of Northeastern CT, Day Kimball HomeMakers, and Day Kimball Medical Group. Its service area includes Northeast Connecticut as well as nearby Massachusetts and Rhode Island communities. Day Kimball Healthcare’s comprehensive network offers more than 1,400 employees including nearly 300 associated, highly skilled physicians, surgeons, and specialists. Its website is daykimball.org.
Day Kimball Healthcare is an Affirmative Action / equal opportunity employer committed to providing equal opportunity to all applicants for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws.
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