Director, Clinical Services
Apply remote type On-Site locations 02810 - Surf N' Sun Division 02896 - The Grove-Irvine Corp West Admin 11597 - La Plata Dialysis 02913 - Surf N' Sun Region 4 00721 - Surf N Sun Region 03 Office time type Full time posted on Posted 19 Days Ago job requisition id R0365182 1100 S Grove AveSuite F1, Ontario, California, 917614572, United States of America
Location: can be based in Los Angeles Metro Area/LA County, El Segundo, Torrance, Pasadena, Burbank, West Covina, Ontario, San Bernardino, Riverside, Pomona, Long Beach, Anaheim
Here's what you can expect as a Director of Clinical Services at DaVita:
This position functions as the division’s clinical lead responsible for quality, education and nursing services across our Surf n’ Sun Division, encompassing the Inland Empire and northern Los Angeles in California. Responsible for the implementation of programs to improve patient quality outcomes by providing training, education, project management and support for the clinical teammates within the assigned division.
As the Director of Clinical Services, you are responsible for the overall management of the division’s clinical services team. Supervising clinical services teammates within assigned division including the hiring, promotion, discipline, professional development, and discharge of teammates with approval from the DVP and People Services Manager as needed.
ESSENTIAL DUTIES AND RESPONSIBILITIES: The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive.
- Participate in divisional Continuous Quality Improvement activities
- Develop clinical strategy to align operations and clinical services to deliver top in class clinical outcomes
- Monitor implementation and report on company initiatives within the Division
- Identify issues that require the establishment of clinical Policies and Procedures or recommend modification to existing Policies & Procedures to meet the needs of care delivery
- Build cross-functional teams to deliver the needs of the clinical strategy
- Data collection and reporting as requested
- Monitor and report on Risk Event Management investigation process within the division and partner to develop
- Identify specific training needs to elevate the care within the Division and implement action plans to deliver
- Direct the implementation of training materials/revisions from the national education team
- Ensure a continuing education program is in place to foster professional development
- Ensure adherence to the DaVita compliance program
- Ensure that DaVita’s training programs meet or exceed federal and/or state requirements
- Provide oversight of the audit process(s) to ensure regulatory compliance and consistency in approach
- Assist in developing action plans and strategies for addressing deficiencies in partnership with operations management
- Ensure division’s compliance with all laws, regulations and practice guidelines that impact nursing practice Management and Leadership
- Provide coaching and leadership including effective performance feedback to Clinical Services Team
- Ensure the clinical team is providing support for and development of preceptors.
- Participate as a member of the Divisions Operations Core Team Meetings in development of strategic direction for division and ensure the development of outcome programs to support the direction
- Participate in the divisional operations review process and provide reports with analysis as requested
- Allocate resources according to divisional priorities
- Develop a collaborative and unified team
REQUIREMENTS:
- Prefer an RN, but licensed clinical professional accepted (RD equivalent)
- 5 years Dialysis experience preferred
- 2 years in a leadership role with direct supervisory responsibilities
- Strong communication skills, both written and oral
- Demonstrated ability to manage and mentor people
- Ability to utilize resources to accomplish all key metrics
- Demonstrated team building and coaching/mentoring skills
- Demonstrated ability to prioritize and adapt based on changing priorities
- Demonstrated ability to proactively identify and analyze issues in the workplace and identify and implement solutions collaboratively
- In-depth understanding of facility operations and the roles of direct caregivers in mission accomplishment
- Ability to seek creative solutions to the challenges of adult learning and education and continuing education
- Proven strong leadership skills and the ability to collaborate across functions
- Solid reasoning, critical thinking, problem solving abilities
- Ability to delegate appropriately
- Detail-oriented, yet able to drive projects forward
- Travel 60% during first six months (mostly day travel), 30% travel after six months
What We’ll Provide:
- Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
- Support for you and your family: Family resources, EAP counseling sessions, access Headspace, backup child and elder care, maternity/paternity leave and more
At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed Diversity & Belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and an affirmative action employer.
Applications are accepted on an ongoing basis.
Salary/ Wage Range
$120,000.00 - $170,000.00 / year
Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits.
About Us
DaVita (NYSE: DVA) is a comprehensive kidney care provider focused on transforming care to improve the quality of life for patients globally.
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