The Lead Medical Assistant is responsible for ensuring each designated area meets established operational efficiencies, customer service goals, remains fiscally responsible, and provides excellent clinical operational support to increase quality patient care while promoting staff and departmental accountability and quality performance. Must be willing to work at the Brighton and Waltham locations. The clinic is open 8:30 am - 7:00 pm on Mondays, Tuesdays, Wednesdays, and Thursdays; 8:30 am - 5:00 pm on Fridays; and 8:30 am - 1:00 pm on Saturdays. Must be able to work from 8:15 am - 5:00 pm during the workweek, and evenings and Saturdays as needed in both locations.
YOUR RESPONSIBILITIES:
- Supervise medical assistants and phlebotomists.
- Hold a high level of competence in all support staff roles.
- Support staff as needed.
- Educate and supervise the vaccine team on proper vaccine entry in EHR.
- Update providers, medical assistants, and nurses regarding vaccine availability at the clinic.
- Work with providers/Medical Director/Clinical Services Director regarding appropriate immunization administration technique training for other staff.
- Order and maintain inventory for supplies used by the medical department.
- Monitor the flow of patients from reception, through medical, and lab, intervening as necessary to ensure efficient flow.
- Prepare and set up the exam room at the beginning of each session and then clean and restock the exam room at the end of each session.
- Escort patients to the examination room, take and record vital signs such as height, weight, pulse, blood pressure, temperature, etc., for adults and children.
- Perform and mount electrocardiograms (EKGs), obtain urine and blood samples, and run lab tests as needed.
- Prepare specimens for transport to outside laboratories and complete all necessary forms.
- Perform vision and hearing tests.
Minimum Qualifications:
- Educational Medical Assistant Certificate required.
- BLS or CPR certificate required.
- Must maintain current Medical Assistant certification to administer vaccines (i.e., CCMA, RMA).
- Medical Staff at CRCH are credentialed in accordance with regulation 243, CMR 3.05 of the Massachusetts Board of Register for Medicine.
- 3-5 years of Medical Assisting experience required.
- Previous supervisory experience is preferred.
- Previous phlebotomy experience is preferred.
Pay Range: $25 - $31/hour
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