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Exemption Status: Non-Exempt
Schedule Details:
Scheduled Hours: 37.5
Cost Center: 71000 - 0787 MOVA YFS
Union: SEIU Local 509 Community Health Link
This position may have a signing bonus available; a member of the Recruitment Team will confirm eligibility during the interview process.
About Us:
At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence, and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community, and each other.
Position Overview:
Community Healthlink (CHL) is looking for a full-time (37.5 hrs/wk) Case Manager/Victim Advocate at our Worcester location. Victim Services provides therapeutic services, advocacy, and outreach for children, teens, and non-offending family members who have witnessed violence, sexual assault, or other crimes.
Responsibilities:
- Provide case management, education, and advocacy services to clients of the Victim Services Program.
- Primarily work with adult survivors of domestic violence who are looking for short-term case management services.
- Plan and participate in community outreach and events.
- Provide court accompaniment and guidance through the legal process.
- Obtain referrals and assist in the formation of groups.
- Provide support groups to clients of the Victim Services Program.
- Maintain clinical records and complete paperwork in a timely manner.
- Provide consultation to agency staff, clients, and other community agencies.
- Provide training to interns, staff, and other community agencies.
- Refer clients for services and advocate for client needs.
- Maintain competencies and complete other related duties as assigned.
- Respect diverse views and approaches, demonstrating Standards of Respect.
Qualifications:
- Grade C04: Case Manager II: Requires a Bachelor or Master's degree; preferably in the field of psychology or human services.
- Proficiency in case management for clients of the Victim Service Program.
- Bilingual English/Spanish preferred.
- Knowledge of legal protocol and court proceedings.
- Proficiency in clinical outreach, design, and implementation.
- Competence in working with diverse populations, culture, class, and developmental issues.
- Demonstrate ability to communicate effectively with consumers, peers, and other professionals.
- Provide consultation and training.
- Knowledge of Domestic Violence, abuse, trauma, and community agencies that may assist clients.
- Demonstrate computer competency skills.
All candidates will be subject to a CORI review as outlined in the regulations set by the Massachusetts Executive Office of Health and Human Services.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
If you share our Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.
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