Kyowa Kirin is a fast-growing global specialty pharmaceutical company that applies state-of-the-art biotechnologies to discover and deliver novel medicines in four disease areas: bone and mineral; intractable hematologic; hematology oncology; and rare disease. A Japan-based company, our goal is to make people smile by delivering breakthroughs where no adequate treatments currently exist, working from drug discovery to product development and commercialization. In North America, we are headquartered in Princeton, NJ, with offices in California, Massachusetts, and Ontario.
Ideal candidates would like near a major airport. This territory will cover -Denver, Kansas City, Minneapolis, Duluth, Detroit, Salt Lake City, Bismarck, ND, Billings MT.
Job Summary:
The Patient Access Liaison (PAL) is a regionally field-based position that provides reimbursement and access support for patients who have been prescribed a rare disease product. Reporting to the Director, Patient Access Solutions, he/she will work closely with physicians, nurses, pharmacists, and ancillary staff, as well as patients and caregivers of patients to prevent and address barriers to patient access and reimbursement. This candidate will align with Kyowa Kirin's Commercial and Patient Services Team(s) to ensure that the team is collaborating on behalf of patients, their care teams, and other therapy partners to ensure access to uninterrupted therapy and support throughout the patient treatment journey.
Essential Functions:
- Provide coordination of care to patients and their caregivers accessing a rare disease product by working with Healthcare Providers to ensure access.
- Conduct in-person meetings with patients, healthcare providers, and/or other office staff to discuss and educate on product-specific coverage and reimbursement, alternative insurance and coverage options, and relevant information to aid in the continued access of a rare disease product.
- Assist with and provide information and education regarding general reimbursement and process-related information to help HCPs obtain reimbursement for their patients.
- Ensure that all patients and providers are well educated and informed throughout the treatment journey to ensure and maintain treatment schedule as prescribed by their provider.
- Act as a subject matter expert on relevant reimbursement topics related to rare disease therapy.
- Serve as a billing, reimbursement, and procurement options expert.
- Provide support to help troubleshoot billing and coverage hurdles with office staff.
- Provide ongoing support and input to Kyowa Kirin's Patient Services, Marketing, Market Access, Sales, Legal/Compliance, and Medical team partners as needed.
- Liaise with Kyowa Kirin's Commercial team's internal and external stakeholders.
- Attend meetings and represent Kyowa Kirin at industry conferences as needed.
- Attend company-sponsored and external customer meetings when requested.
- Possess expertise in regionally based plan/policy as well as nationally and government-funded plans.
- Understand company-based and external alternative co-pay and financial support programs, 501c3, and other advocacy groups.
Job Requirements:
Education:
Bachelor's Degree or equivalent experience required.
Experience:
A minimum of 5+ years of experience in a Market Access and/or Patient Services role, with extensive prior knowledge in patient access and reimbursement required.
Technical Skills:
Proficient in MS Office Suite.
Non-Technical Skills:
- 3+ years informal leadership experience in biotech/pharmaceutical industry required; product launch experience a plus.
- Rare Disease and Specialty products experience preferred.
- Highly patient-focused with exceptional enthusiasm and a drive to succeed.
- Demonstrated track record of professional growth.
- Ability to strategically think and tactically execute on patient and departmental objectives.
- Ability to collaborate, educate, and lead peers while working cohesively within a team environment, both office and field-based.
- Ability to assist with providing information regarding complex reimbursement and processes to patients and their medical professionals.
- Remain professional during interactions with all patients, families, and other medical professionals.
- Excellent organizational, written, listening, and communication skills are a must.
- Excellent time management skills, both team and individually.
- Ability to influence others without authority.
- Understanding of specialty channel patient-level data.
- Quick learner with the ability to adapt to change.
Physical Demands:
Field based/Normal office environment with prolonged sitting and extensive computer work.
Working Conditions:
Requires up to 80% domestic and international travel.
KKNA and all of its employees have an obligation to act in accordance with the law and with integrity in all our operations and interactions.
It is the policy of Kyowa Kirin North America, Inc. to provide equal employment opportunity to all qualified persons without regard to race, religion, creed, color, pregnancy, sex, age, national origin, disability, genetic trait or predisposition, veteran status, marital status, sexual orientation or affection preference or citizenship status or any other category protected by law.
Recruitment & Staffing Agencies:
Kyowa Kirin does not accept agency resumes unless contacted directly by internal Kyowa Kirin Talent Acquisition. Please do not forward resumes to Kyowa Kirin employees or any other company location; Kyowa Kirin is not responsible for any fees related to unsolicited resumes.
Compensation and Benefits:
Annualized base salary ranges from $150,000 - $170,000 plus sales incentive; actual salaries will vary and may be above or below this range commensurate with various factors including but not limited to experience, education, training, and merit.
This position is eligible for a company car through the Company's FLEET program.
Kyowa Kirin provides a comprehensive compensation and benefits package which includes:
- Medical, Dental & Vision Insurance, Basic and Voluntary Life and AD&D Insurance, Short- and Long-Term Disability Insurance, Flexible Spending Accounts, and Health Savings Account, Business Travel Insurance, Employee Assistance Programs.
- Pet Insurance.
- Retirement Savings 401k with company match and annual discretionary profit sharing.
- Well-Being and Work-Life Programs Including Gympass, Nutrition Counseling, Volunteer Time Off, Flexible Work Arrangements, Parental Leave, Adoption Assistance, and TouchCare Insurance & Billing Support.
- Generous Paid Time Off, Sick Time, & Paid Holidays.
- Perks and Discounts with Tickets at Work and LifeMart.
- Reward & Recognition Programs.
- Career Development and Training.
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