Travel Patient Services Representative
Near Tarzana, CA Area
Length of Assignment: 13-Week Contract (Full-Time / Part-Time / Per Diem Shifts Available)
Our Client is a nonprofit, independent healthcare organization committed to improving the health status of the communities we serve through:
- Leadership and excellence in delivering quality healthcare services
- Expanding the horizons of medical knowledge through biomedical research
- Educating and training physicians and other healthcare professionals
Non-clinical: All time spent by Non-Clinical Personnel in Client-provided or required orientation or training is billable at the regularly applicable rate. All time spent completing modules are billable.
Job Description:
- Primary point of contact for patient relations in person and by phone
- Greet patients and assist in resolving patient concerns and escalating as appropriate
- Check patients in/out and collect co-payments, give receipts, and reconcile payments
- Verify patient demographics and insurance information in CS-Link/Epic
- Schedule surgeries and complete patient registration
- Process and track referrals and authorizations for various insurance types
- Handle patient/provider correspondence
- Explains policies, procedures, or services to patients
- Sanitize workspace using provided supplies and following department guidelines
Required Qualifications:
- Experience with medical insurance, referral processes, and benefit plans
- Previous surgery/procedure scheduling experience (must be present on the resume)
- 1 year of recent experience working in an outpatient clinic or medical office setting
- Ability to read, understand, and respond to detailed oral and written instructions
Preferred Qualifications:
- Experience with CS-Link/Epic
- Understanding of medical terminology
- Travel Experience Required
PREFERRED EXPERIENCE AS TYPICALLY ACQUIRED IN:
- Minimum of 2+ years’ recent experience working as an Orthopedic Surgery Scheduler
For prompt and confidential consideration, please apply to the link below:
Click here to apply online
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