Patient Services Specialist for OBGYN (North Portland)
Job Category: Non-Clinical Staff
Requisition Number: PATIE004597
Posted: August 30, 2024
Employment Type: Full-Time
Locations
Location: Portland, OR 97227, USA
Description
Love what you do!
At The Oregon Clinic, we value being a positive and supportive workplace so our employees can enjoy what they do best – serving our patients and our community. We are seeking a full-time Patient Services Specialist to join our team at the Legacy Emanuel Medical Center. You will work with exceptional physicians who value their team and working together to help our patients get the best possible care.
Our busy practice receives a high volume of patient appointments and calls, and we are searching for an experienced candidate with strong customer service skills and the ability to multitask in this fast-paced, team environment. We are dedicated to a diverse environment and provide full scope obstetrics and gynecological services. Our ideal candidate has 1-2 years EPIC experience in an outpatient clinic setting.
Primary duties include welcoming and greeting patients, collecting co-pays, reviewing insurance benefit information with patients, answering phones, scheduling patient appointments, scanning, obtaining medical records, and other duties as assigned. This position must be able to respond to both written and oral communication regarding scheduling changes and communicate with the physician team in a timely and accurate manner.
Workdays will be Monday through Friday (40 hours a week), with a potential Saturday coverage rotation of 9-3. Free onsite parking available!
Hiring pay based on open position, experience, and credentials:
Level I - $18.33 - $24.81 per hour.
Level II - $20.17 - $27.29 per hour.
Level III - $22.18 - $30.01 per hour.
Placement within levels based on specialty group, experience, additional duties.
Medical, Vision, and Rx Insurance is 100% paid for by The Oregon Clinic for full-time employees.
Qualifications:
- 1-2+ years of medical front office work
- 1-2 years EPIC experience
- Strong computer skills and EMR knowledge
- Exceptional customer service
- Excellent attendance and work ethic
- Dedication to equality and diversity
- Ability to communicate professionally and effectively with patients, peers, and physicians
Additional Benefits:
- Generous Paid Time Off (PTO) + 8 paid holidays
- Flexible Spending Account
- Robust Wellness Programs
- Pet Insurance
- 70% of Tri-Met pass covered
- Lots of discounts to local stores and activities
This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve.
Our Commitments:
- Diversity, Equity, & Inclusion: We are more than an Equal Opportunity Employer. We welcome and embrace differences and a diversity of backgrounds. We show respect for all people through our words and actions.
- Oregon Benefit Company: As an Oregon Benefit Company, we consider our impact on society and the environment in our business decision-making process.
- A safe workplace: We are an alcohol and drug-free workplace for the safety of our patients and employees. Offers are contingent on successful completion of drug and background screenings.
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